ISPs won't be stampeding to move to LLU yet

Consumers will have to wait for broadband price cuts

Written by Dinah Greek, Computeract!ve

Internet service Providers (ISPs) have given a cautious welcome to Ofcom's announcement of price cuts to encourage take up of Local Loop Unbundling (LLU).

This means most consumers are initially unlikely to see much change in the price of broadband even though Ofcom has slashed the price BT can charge competitors for using its local exchanges.

LLU is where other telecoms providers and ISPs put their own equipment in BT's local exchanges to provide internet and voice services to their customers. LLU is already commonplace in many European countries and seen as a means of bringing higher internet speeds and lower priced services.

Advertisement

BT's competitors have long called for the telecoms giant to reduce the prices it charges saying they harm competition and kept broadband prices high.One of the major stumbling blocks to implementing LLU has been the cost of transferring a customer from BT lines to a rival's.

Ofcom has now cut this transfer cost by 60 per cent. The rate for a new customer is to fall by 36 per cent.

But this price cut only applies to full LLU where the operator has installed, owns and controls the lines right through to the customers' homes. This requires a massive investment in equipment and laying lines, so many ISPs are likely to turn to shared LLU. This is a compromise where they do put in equipment in the exchanges but continue to use BT's copper lines to people's homes.

But although most ISPs have welcomed the price cuts, they have reservations and said that the processes for transferring people to shared LLU are not robust enough yet. In a statement ISP Wanadoo said without these, the introduction of competition and new products to the Broadband market will be delayed or frustrated.

ISP Tiscali echoed this view.

"LLU is a significant investment for ISPs so switching a customer to LLU has to be a seamless process so there is no disruptive loss of service. But the processes to do this are not in place and haven't even been defined yet. Customers would not be happy if they lost services for days, possibly weeks.

"While we do plan to LLU, at the moment for Tiscali it is a case of watch this space," a company representative said.

Tags:

Reader comments

More from Computeractive

News

The latest home computing news

Downloads

The best PC tools, applications and more

Reviews

Independent opinions on new hardware and software

Step-by-step guides

Easy-to-follow projects with pictures

PC Help

Solve PC problems with our Q&A

Videos

PC projects demonstrated and product reviews

Articles

An in-depth look at how to get the best from your PC

Magazine

What's coming up in Computeractive

Forums

Get help with your PC problems from our readers

Competitions

Your chance to win computing prizes

Shopping

Great deals on products, services and more

Computeractive CD Rom 10
All 26 issues of Computeractive from 2007 on one CD-Rom.

Ultimate Guide to PC Troubleshooting
Everything you need to know to solve your PC problems.

Create your own calendars softwareCreate your own Calendars
The fun and easy way to create your own calendars!

Computeractive - Issue 280Computeractive Back Issues
Missed an issue? Click here to find a back issue

Blogs

Windows Watch

Windows Watch

Keeping an eye on the latest XP and Vista news

Christmas photo management with Live Gallery

05 Jan 2009I managed to take a break from the computer for most of the Christmas break but did end up spending quite some...

Download Junkie

Download Junkie

Your daily dose of download discussion

Salvage your infected computer using the AntiVir Rescue System

05 Jan 2009The problem with security software is that we over rely on their technology to protect our system, so become careless in our...

Advertisement

Free email newsletters

Techno babble demystified...

[Display all definitions]

Or type in any computer-related word and click "Go"

Advertisement

Computeractive is not reponsible for content of Google adverts

Primary Navigation

© Incisive Media Ltd. 2008. Incisive Media Limited, Haymarket House,
28-29 Haymarket, London SW1Y 4RX, is a company registered in the United Kingdom with company registration number 04038503

Search computeractive.co.uk