Icstis has today launched an
interactive website specifically
aimed at educating children about premium-rate services.
It is increasingly easy for children to access premium-rate services; 65 per
cent of children aged eight to 15 own a mobile phone and the same proportion
have internet access at home, while seven in 10 have access to digital TV at
home.
With services such as ringtones, wallpapers, pay-to-receive texts, vote to
save (or get rid of) contestants on TV reality shows and competitions,
premium-rate lines are springing up all the time. Although many services can be
accessed by landline, much of the misery of high costs comes from mobile
connections
Last year one such content provider,
Jamster,
was criticised by the Advertising Standards Agency for not making it clear
enough in adverts or on the website that customers buying the Crazy Frog
ringtone were subscribing to a club.
This meant many people unintentionally subscribed to a series of downloads
and credit was removed from their mobile account.
To help it fend off future complaints, the company launched Jamster First and
Jamster Guardian that the company said gives parents complete control over how
much their family spends on mobile content.
As the premium-rate watchdog
Icstis said, children need to understand how to recognise
premium-rate services and the different ways of accessing them, as well as
appreciating the costs involved.
The site, which has support from various organisations such as
Childline,
the Internet Watch Foundation,
Microsoft
and the
Metropolitan
police, tackles potential issues head on before they become problems. It has
been designed to give children all the information they need about the safe and
sensible use of these services.
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