Ofcom is warning viewers could suffer temporary degradation or even total
loss of TV services during the national switchover to digital broadcast.
As analogue signals are turned off and people around the UK switch to
digital, the regulatory body said some antennas will need to be removed while
new digital replacements are built. This, it said, “may affect the coverage of
existing digital terrestrial television (DTT) and analogue services”.
In a review of its
draft
Code of Practice, which sets out to ensure the preparation to switchover to
digital starting next year runs as smoothly as possible,
Ofcom
warned:
“It is likely that due to the extensive nature of the work being carried out
and the complex planning relationship... some viewers will suffer a degradation
in the quality of their current services or, in exceptional cases, the total
loss of the current service."
Although Ofcom is trying to minimise disruptions, Uswitch believes people are
being left out in the cold when it comes to communicating the risks.
“Although we welcome the move made by Ofcom and see it as a way to curb the
disruption to existing digital services, not enough is being done to advise
people about the potential loss,” said Steve Weller, head of communications at
Uswitch.
“People need to know what is going to happen to them when it comes to the
switchover so they can begin to prepare in advance.”
In a further twist, people have also been warned they may have to shell out
to ensure they have digital coverage in cases of such disruption.
Ofcom's code suggests those disrupted by services for up to two weeks must be
offered an additional service that does not require DTT - such as Sky - paid for
by the service provider.
But, it adds: “It is expected that the viewers themselves will have to cover
the normal costs of the necessary work that may be required to enable such a
transition, including the reorientation of their antenna to a new transmitter.”
This could cost more than it would for a digital box. Therefore in order to
minimise these costs, Weller advises consumers to act as soon as possible. He
said: “There are some excellent deals at the moment, which will ensure consumers
get better quality and more programme choice at better cost."
Analogue TV signals will be turned off region by region, starting with the
Border TV region in 2008 and ending with London and Northern Ireland in 2012.
People and other interested parties have until 6 March 2007 to comment on the
draft code of practice. Broadcasters will be required to comply with the code
once it has been finalised.
DigitalUK, the company responsible
for the switch, was unable to comment due to its ongoing discussions with Ofcom.
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