People will no longer be able to report cheque or card fraud or theft to the
police under new rules being introduced by the Government.
From 1 April 2007, anyone who is a victim of this type of crime will be told
to report it to their bank or building society and not police.
It will now be up to financial institutions to report such crimes to the
police, which has lead to fears official figures will not truly reflect the
seriousness of the problem.
Andrew Goodwill, managing director of Early Warning, an online card fraud
specialist company, said the move is downgrading card fraud from a crime to an
industry problem.
He asked whether the banks would have the incentive to report these crimes to
the police.
"This will cause a massaging of crime figures because the banks will not be
under any obligation to reveal the extent of card crime and can just write it
off as a business loss," said Goodwill.
"It depends if all credit card crime reports will be passed by the banks to
the police or will banks be able to pick and choose to report only crimes where
the bank has a loss, because as we know internet merchants pick up the bill for
internet credit card fraud."
Payments organisation APACS admitted "banks don't always report every single
incident to the police," and often just collate total loses.
However, the Home Office told Computeractive the changes, which are being
brought in under the Fraud Act 2006, would make it easier for consumers who will
still be refunded by the bank unless it can be proved they were negligent with
their card details.
"Police forces at present will often not confirm a crime has taken place
before they have had this confirmed by the financial institution that has issued
the card… [making] financial the institution the first point of contact [is]
removing an unnecessary layer of bureaucracy and making it easier for customers,
" the Home Office said.
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