image: credit card
From 1 April 2007, credit card fraud should be reported to your bank rather than police

Fraud victims told not to go to police

Government says don't bother chequeing it out with the police

Written by Dinah Greek, Computeract!ve

People will no longer be able to report cheque or card fraud or theft to the police under new rules being introduced by the Government.

From 1 April 2007, anyone who is a victim of this type of crime will be told to report it to their bank or building society and not police.

It will now be up to financial institutions to report such crimes to the police, which has lead to fears official figures will not truly reflect the seriousness of the problem.

Advertisement

Andrew Goodwill, managing director of Early Warning, an online card fraud specialist company, said the move is downgrading card fraud from a crime to an industry problem.

He asked whether the banks would have the incentive to report these crimes to the police.

"This will cause a massaging of crime figures because the banks will not be under any obligation to reveal the extent of card crime and can just write it off as a business loss," said Goodwill.

"It depends if all credit card crime reports will be passed by the banks to the police or will banks  be able to pick and choose to report only crimes where the bank has a loss, because as we know internet merchants pick up the bill for internet credit card fraud."

Payments organisation APACS admitted "banks don't always report every single incident to the police," and often just collate total loses.

However, the Home Office told Computeractive the changes, which are being brought in under the Fraud Act 2006, would make it easier for consumers who will still be refunded by the bank unless it can be proved they were negligent with their card details.

"Police forces at present will often not confirm a crime has taken place before they have had this confirmed by the financial institution that has issued the card… [making] financial the institution the first point of contact [is] removing an unnecessary layer of bureaucracy and making it easier for customers, " the Home Office said.

Tags:

Reader comments

More from Computeractive

News

The latest home computing news

Downloads

The best PC tools, applications and more

Reviews

Independent opinions on new hardware and software

Step-by-step guides

Easy-to-follow projects with pictures

PC Help

Solve PC problems with our Q&A

Videos

PC projects demonstrated and product reviews

Articles

An in-depth look at how to get the best from your PC

Magazine

What's coming up in Computeractive

Forums

Get help with your PC problems from our readers

Competitions

Your chance to win computing prizes

Shopping

Great deals on products, services and more

Computeractive CD Rom 10
All 26 issues of Computeractive from 2007 on one CD-Rom.

Ultimate Guide to PC Troubleshooting
Everything you need to know to solve your PC problems.

Create your own calendars softwareCreate your own Calendars
The fun and easy way to create your own calendars!

Computeractive - Issue 280Computeractive Back Issues
Missed an issue? Click here to find a back issue

Blogs

Windows Watch

Windows Watch

Keeping an eye on the latest XP and Vista news

Singing from the CES song sheet

07 Jan 2009Given the amount of times you're likely to hear the word 'innovation' at a technology showcase like the Consumer Electronics Show, it's...

Download Junkie

Download Junkie

Your daily dose of download discussion

Backup and synchronise documents across multiple computers

07 Jan 2009Working across more than one computer is fairly common for some people, maybe a desktop at home as well as a work...

Advertisement

Free email newsletters

Techno babble demystified...

[Display all definitions]

Or type in any computer-related word and click "Go"

Advertisement

Computeractive is not reponsible for content of Google adverts

Primary Navigation

© Incisive Media Ltd. 2009. Incisive Media Limited, Haymarket House,
28-29 Haymarket, London SW1Y 4RX, is a company registered in the United Kingdom with company registration number 04038503

Search computeractive.co.uk