Consumers fail to realise how much sensitive information they carry in their
mobile phones, according to a university study.
Professor Steve Furnell from
Plymouth
University said that focus groups carried out on the campus showed a
worrying trend of users not protecting their data on mobile devices because they
did not see any threat.
Responses from the study included phrases such as: 'I'm not sure that anybody
would want to steal my information. I don't perceive myself to be that
important.'
"But we went through the discussion and asked what would you do if this fell
into other people's hands? Would you really want someone else having access to
your contact list? Do you store passwords for services on your device?" said
Professor Furnell.
"And we found that the answers were 'Yes I do' and 'No I wouldn't want other
people having this' and so their categorisation of what they considered to be
sensitive data, and whether their device actually held it, had evolved."
The study found that only 66 per cent of people used a Pin to protect their
device, although 45 per cent of those did not bother to change the default
number.
Professor Furnell said that the technology exists to protect users, but that
they simply did not make use of it.
"You can have stronger protection even now on many types of mobile devices,
for example Windows Mobile which will allow you to go beyond the simple
four-digit key and use a strong alphanumeric password," he said.
"But because it would be significantly inconvenient, in many cases, although
this facility exists, it is not used."
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