Simple clear advice in plain English

Email contains fake Microsoft security update

Microsoft does not send out security updates via email and never had

fake-microsoft-patch-email

Yet another email containing a fake Microsoft security patch is doing the rounds.

The software giant does not send updates this way and any should be downloaded via the company's website or people should have their automatic updates on.

The fake email complete with spelling and grammatical errors reads thus:

Micrоsоft rеcеntly rеlеаsе nеw sеcurity criticаl pаtch thаt аffеct оn аll Windоws vеrsiоns. With this pаtch yоu cаn prоtеct yоur cоmputеr thаt cоuld аllоw аn аuthеnticаtеd lоcаl аttаckеr tо cоmprоmisе yоur systеm аnd gаin cоntrоl оvеr it. Yоu cаn hеlp prоtеct yоur systеm by instаlling this updаtе frоm Micrоsоft. Dоwnlоаd this pаtch by clicking thе link bеlоw:
Dоwnlоаd Nоw

We have not included the link and have no idea what it will do but do not click on links in emails you get if they claim to come from your bank, Microsoft, HMRC.

Linking emails or scams to Microsoft is one way of conning consumers because people tend to trust big company names. The aim is to fool you into downloading malicious software which could open up your PC to further attacks.

fakes again

hello,I had for the 1st time this week one of these phone calls about pcs being infected,so listened to what the cap had to say,thanked him very much for telling me,he then wanted my details,so asked him if he had a pen/paper,so he says i will up-date it as we go along,so said ok here it is,and just said why dont you F---K off and leave people alone,what a bad manner bloke he was,as he put the phone down,seem to have cured him ?????

Posted by Edgar Mills, 10 Aug 2011

Fakes Again

I've had 4 of these calls in the last couple of weeks.They come from an Indian call centre and I also told the callers to go forth and multiply....but they still persit in calling, so you must give them full marks for persistence.

Posted by Alvin Roy, 11 Aug 2011

Fakes Yet Again!

They are such a pain! Some of them are so persistent. Unfortunately, because the calls come from outside our country (Ireland) nothing can be done by our phone company to prevent them. I ask them how they sleep at night, trying to cheat innocent people - I'm sure there are people who will fall for this scam. They usually hang up fast. Just wish they'd leave us alone!

Posted by Marianne Aldridge, 12 Aug 2011

Fake calls

I have had some of these in the last week or two. I keep them talking (it reduces the time they have to phone someone else, with perhaps more success. When I was asked to switch my computer on I said I would go and do it and put the phone down. I expected them to ring again to pursue this but heard no more.

Posted by J Brown, 12 Aug 2011

Baited

I had on of these calls from and Asian voice saying he was from microsoft and I kept him on the phone for about 40 minutes pretending I was doing what he wanted. When he realized I was baiting him he said he was going to cancel my windows account and was going to send the police round to my house HA HA

Posted by P Woodman, 12 Aug 2011

Didn't fool me

As I've got Automatic updates enabled and these usually take place at 2:00 am I smelled a rat straight away. As I don't even use IE it was a giveaway. I wonder how many Linux users laughed?

Posted by James Kelly, 12 Aug 2011

Fake Callers

I had one of these calls and they are from Ireland as they left their number so I could get it off my phone. I listened to what he had to say and like many other of your readers I too was unpleasant toward him, which is unlike me. As it was I could not understand a word of what he said. I asked to be put onto someone who could speak better english than him. After I had told him where to get off and hung up, about ten minutes later I received another call from "his supervisor" telling me off. This time they had hidden the number but I told him what I told his compatriate and then hung up again. Nothing since on the phone front, but I get at least three email scams per day and that just this week has risen to seven or eight a day. I send them all to the relevant banks or organisations that they pretend to be from and then to reports@banksafe.com.

Posted by Glenn Potter, 13 Aug 2011

Fake calls about my computer

I was told I'd need to purchase something as my computer was at risk of malfunction without this 'revolutionary gadget'. I listened (chuckling secretly)to the guy for about 15 minutes before informing him that I didn't in fact own a computer. Of course it was a lie but it was effective and he promptly hung up, and thankfully I haven't heard from him or his organisation again. Crooks!

Posted by Carole Donaldson, 17 Aug 2011

Scam phone calls

I have had fifteen of these calls from someone in India, who says he is from Microsoft. I have tried everything to put him off, but he is too persistent. Maybe he will give up in time if I leave him hanging on again.

Posted by Jan Doran, 18 Aug 2011

Mac user

had a few of these over recent months. I spin them out as long as I can then tell them I am using a Mac - usually results in them becoming a little emotional !!

Posted by Mike Davidson, 22 Aug 2011

Phonecall re Windows error messages

I recently received a phone call from an Asian speaking Lady telling me they had received a number of error reports from my computer and was phoning to help me rectify the problems. I was puzzled by this call, but as I had only three days earlier, contacted microsoft for help with an update installation problem, I asked for their telephone No which was a Manchester No{01614085987] FromWindowscareonline@ymail.com I put the phone down and a little while later phoned the number.I was talked through a procedure to locate the errors but due to the unclear tongue of the other person, I eventually allowed him to access my computer where he showed me an error list of some 2996 items. He then offered to help fix these errors for the purchase of Windows 7 Ultimate at a cost of £170.00. I declined and ended the connection. The moral is as has so often before been, Don't accept anything that seems to good to be true.

Posted by J.G.Burton, 17 Sep 2011

Scam Calls from "Microsoft" not

I to have had a number of these calls relating to my "infected computer" and initially my response was similar to Edgar's however as they persisted I chose the other tack namely stringing them along and that was most satisfying as I sat and watched the Grand Prix while he was giving me all kinds of instructions on what to do and how to do it!! Eventually after about 15 minutes he realised I was taking the p*** and then accused me of "Wasting his time" Priceless

Posted by Roger, 20 Sep 2011

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