Who will honour my Cube 24/7 warranty for my desktop PC?

I noticed in Computeractive that Cube 24/7 has gone into liquidation. How do I stand with the two to three-year warranty that came with the desktop PC I bought from the company at the end of March?

The liquidators told me no-one will honour the warranties. I would have to find someone else to repair any faults on my PC.

L Bradbury

Mr Bradbury wanted to know if he had any rights under consumer law but, unfortunately, in this situation he has few and neither do the other Cube 24/7 customers.

You cannot invoke statutory consumer law against a company that has ceased trading. No buyer could be found for Cube 24/7 so, unlike Mesh Computers, there isn’t a company that is willing to take on any warranty cover even as a goodwill gesture to previous customers.

However, if a person paid by credit card or finance then they will have protection because under Section 75 of the Consumer Credit Act, the issuing bank has equal liability for the contract with Cube.

Therefore if something goes wrong, the terms and conditions of any warranty included with the PC must be adhered to by these organisations.

For inherent faults, the issuing bank or finance company is also liable for redress such as paying for a repair, replacement or issuing a pro rata refund as laid out by the Sale of Goods Act 1979.