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Government advice service tells people to start ordering online now
Consumer Direct is urging people to do their online shopping early this year to make sure presents are delivered in time for Christmas.
During last year's Christmas period, the Government advice service received more than 4,000 complaints about online orders being delayed or failing to turn up.
Michele Shambrook, operations manager at Consumer Direct, said: "The law says that, unless otherwise agreed, online retailers have 30 days to deliver your goods.
“But if you need them to arrive before Christmas, make sure this is guaranteed by the retailer. The best way to avoid disappointment is to do your shopping early.”
Consumer Direct also recommends people shop around for deals by using price comparison sites. It also advises them to read the terms and conditions and making sure they understand the payment and delivery details.
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