Online banking might be loved by techies, but according to research carried out for ICL by MORI, most people still think a bank should be on the high street - even if you can do some of your transactions on a home PC over the internet.
Online banking might be loved by techies, but according to research carried out for ICL by MORI, most people still think a bank should be on the high street - even if you can do some of your transactions on a home PC over the internet.
Half the respondents believed that a high-street presence remains important for banks, while only a quarter thought that a local service was not imperative. This increases when it comes to those who'd investigated banking online, with three quarters saying they'd trust their finances to an internet service backed by a high-street bank.
Things don't bode well for overseas banks - four out of five people said they wouldn't feel happy using a bank based in another country. There was good news, though, especially for Egg. More than half the people surveyed had heard of the online bank, giving it a higher score than Yahoo and Amazon, and well ahead of the Co-Op Bank's online service, smile.
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