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Computeractive's top five Microsoft flops

For one of the biggest companies in the world, Microsoft has its fair share of products that didn't live up to their hype

  • Computeractive Staff
  • News
  • Web
  • 29/10/2010
The Windows Vista logo
microsoft/windows-vista01

With the recent release of Windows Phone 7 and the hype surrounding pre-order sales of Xbox Kinect, Microsoft is hoping to release two more major successes onto the market.

But the 'next big things' from the company haven’t always gone on to be such huge successes. Here are our top five Microsoft flops.

1) Windows Vista: Stephen Fry recently compared this version of Microsoft's operating system to something unpleasant on the bottom of his shoe, and the general consensus was that Vista was an unmitigated disaster.

Businesses were reluctant to install it on their systems, tech-geeks were irritated about the issues with digital rights management (DRM) and everyone else seemed to take exception to it being oddly slow and buggy.

The problem for Vista was it started off badly and then seemed to stumble uncontrollably from one issue to the next. No matter how hard Microsoft tried, it couldn’t get people to like Vista.

The reason it comes in at number one on our list is that everyone has heard about it and everyone has a chuckle at its expense. It had pleanty of good points and some of those were moved over the to excellent Windows 7. But Vista's dirty laundry was all too public.

2) Bob: Not many people remember Bob (the software is a mere footnote on Microsoft’s obsolet e product list), and that's possibly a good thing.

Microsoft decided that Windows 3.1 and Windows 95 were so bewildering to potential newcomers that they required a cartoon dog and patronising instructions to explain everything.

Bob essentially plopped the user in a strange cartoon house of the dammed and let them 'explore' their computer by clicking on various household items.

This might have been fine had it not been so cripplingly slow to navigate around that doing even the simplest of tasks was abject misery.

Imagine a whole world of Clippy the Office Paperclip and you're pretty close to what this is all about. Still, Bob retains a cult following and there is something endearing about it. Take a look at this video tour of Bob.

3) Windows Mobile: Not the new Windows Phone 7, but the old, much maligned, infuriating Windows Mobile operating system. Microsoft's last foray into the mobile world was somewhat clumsy to say the least.

With Apple seemingly wooing all before it with the super-sleek iPhone, Microsoft continued to bumble along with Windows Mobile.

Containing more software than you could shake a Blackberry at, seemingly endless bugs and an interface that some users are still trying to work out to this very day, Windows Mobile suffered severely from appearing rather bloated.

A lot of the time it seemed very as if Microsoft had simply played around with a full version of Windows, broken it a bit and shoved it onto a mobile device. Closing applications with a tiny 'X' in the corner of the screen was just one of an array of bewildering features.

4) Zune: Microsoft attempted to be cool, and failed. Zune, the name for both a portable media device (that never even made it to the UK) and Microsoft’s version of iTunes, has simply never taken off.

Microsoft has put fistfuls of cash into the project, marketed it and tried in vain to make people like it - but after a lot of hot air, all the company has is a flop.

The biggest problem was that the Zune wasn’t an iPod. And everyone wanted an iPod. Microsoft simply couldn’t position its device so that it would sell and consequently it was never a must-have.

There might not be a lot wrong with it, but with a tiny market share the Zune devices are far from a success.

They still persevere though; Zune is the media platform of choice for Windows Phone 7, so maybe, in some form, it can (eventually) start earning its keep.

5) Kin: Maybe the company should stick to software, no? The Kin was a phone from Microsoft that lasted less than two months before being binned. Lasting from April 2010 until June 2010, it was only ever released in the USA despite a planned EU release.

The Kin was the result of significant investment from Microsoft and resulted in even more significant embarrassment for the company as it totally flopped.

The issue, as many observed, was Microsoft once again attempting to be 'cool' and crack the teen market; something that outside of the Xbox 360, the company has failed to do with alarming regularity.

But it wasn't just a failure of 'coolness' that doomed the Kin. With poor hardware, extortionate pricing and being critically slammed in reviews, the device was a major failure for the Redmond-based company. So much so, that one employee felt the need share their anguish in an emotional email.

So, will the Kinect be a success? And can Windows Phone 7 finally position Microsoft as a competitive force in the mobile market? The early signs are good but, as always, only time will tell.

Reader Comments

Windows 7?

Should be called Windows Update. Unless you set it on Automatic Update most of your time will be spent on Google checking what the latest Mb updates are before you decide to make your hard disc groan under the weight

Posted by Peter Birt, 30 Oct 2010

another one that flopped

RememberWindows Milennium? I rate that as another Microsoft flop.

Posted by Graham Venn, 01 Nov 2010

another one that flopped

RememberWindows Milennium? I rate that as another Microsoft flop.

Posted by Graham Venn, 01 Nov 2010

Microsoft'as flops.

Windows ME

Posted by Hilary Heaven, 01 Nov 2010

Computeractive never gave Vista a chance!

Computeractive you are obviously an Win XP fan. Once I took the time to learn Vista and its differences and its faults. I appreciated the enormous improvement Vista has over the simplicity of Win XP especially the good security Vista has which is far beyond the limitations of Win XP. The mistake with Vista was greatly compounded by manufacturers making computers that were not fit for purpose they were made cheaply and sold expensively and were grossly underpowered and lacking a sufficient amount of RAM memory which isTHE successful component that makes Vista work very well. Yes it is different to XP as XP was to 98! I remember whining about the differences of Vista to 98 but XP gave a great improvement and reliability on 98 and if people and especially IT professionals had taken the time to learn Vista instead of ignoring it because they couldn't be bothered to master it...... the main reason for doing this was that XP was sufficient for their requirements. The argument is sound but this too caused Vista to take more unjustified flak through ignorance. I am sorry Computeractive but you got it wrong this time Vista is an efficient and powerful and safe operating system. I maintain both Vista and Win 7 both are excellent workhorses and serve both the home and commercial environment very very well.

Posted by Pcologist, 01 Nov 2010

Where's ME?

I'd personally rate ME as a bigger fail than Vista (just my experience if anyone wants to have a debate on this, I've actually had a good time with Vista (even RTM when I figured out the cooling and RAM)) - it didn't even last more than a year on the shelf and the new features were near non-existant. I also haven't had a problem with Windows Mobile and am probably the only one to prefer it to Phone 7 - I actually like the PC-style interface and non-walled-garden approach! (Android doesn't do it for me due to Google...)

Posted by Someone, 02 Nov 2010

Another flop

Although Bob was a flop it led to another flop called "Help". I found from Windows 3.1 to Win 7 that help files invariably told you what it says can be done but not how. When I hit trouble the help files tells me to do all the obvious things I have already tried and then tell me to consult my "Administrator". I have never found this guy as I am using a single computer at home.

Posted by misceng, 05 Nov 2010

Come back '95 - all is forgiven.

I cut my PC teeth on Windows 95. That was followed by 98, then I believe 98 was followed by a couple of XPs. Each successive version was an improved version of its' predecessor, but still the same operating system. One didn't have to keep wondering where everything was because they were where they always were - i.e. they where we left them when we upgraded. Then came Vista, practically forced upon us due to XP being dropped. Mine came in a new PC. I tried Vista for no more that a few days but when I realised it was a case of 'back to school' again I looked for an excuse to ditch it - through an open window perhaps.. It wasn't an improved/upgraded version of Windows XP but a different, almost unrecognisable, different version. Fortunately I then found out that both Vista and XP were loaded into my PC (my dealer forgot to mention that) so I changed over. When Windows 7 appeared I decided on another change. Perhaps I ditched Vista too quickly because, apart from any glitches that I hadn't given myself time to discover, I found that Windows 7 was, in a way, like Vista in that it was non-intuitive and too new for an octogenarian to start learning all over again. I don't know if I have made my point which is: IF IT AIN'T BROKEN DON'T FIX IT.

Posted by Frank W Stephenson, 22 Nov 2010

   

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