BT Content Connect service 'will create two-tier broadband'

A service from BT will introduce a two-tier system of internet services, warned critics.

BT Content Connect is a distribution network that brings together broadcasters, content providers and internet service providers (ISPs).

The plan is that internet content that uses a lot of bandwidth, such as video and music streaming, or gaming, would be stored on servers closer to homes and businesses.

BT said this will enable ISPs that use the service to deliver higher quality digital content to any computer, TV or mobile device.

But the service has been criticised as being the first step towards ending net neutrality; the principle of which is all web traffic is treated equally and ISPs don't place restrictions on certain content.

However there is nothing to stop ISPs using this content distribution network, to charge content providers and customers premiums to deliver certain content, such as video or games. BT Retail is already using Content Connect to deliver the BBC's iPlayer to customers.

Jim Killock, executive director of the Open Rights Group said: "The result could be a fundamental shift away from buying services from the internet to bundled services from ISPs: which would reduce competition and take investment away from internet companies. That would be bad for everyone."

But BT dismissed these concerns.

In a statement the communications giant said: "BT believes that service providers should be free to strike commercial deals should content owners want a higher quality or assured service delivery.

"Contrary to recent reports in the media, BT's Content Connect service will not create a two-tier internet, but will simply offer service providers the option of differentiating their broadband offering through enhanced content delivery.

"To improve the quality of video content consumed by customers, service providers can either opt for BT's new content distribution network, or can choose to improve the quality of the viewing experience by offering faster download speeds.

"Because Content Connect stores content closer to the end customers, it is likely to improve the overall broadband experience for all customers."