How do I get Office 2010 working again?

Q I installed the beta version of Microsoft Office 2010 on my computer that already had Office 2003 on it.

Outlook 2003 stopped working and uninstalling Office 2010 has not solved the problem as it still complains that a file is missing.
Ian Carter

A We also encountered this problem and solved it by uninstalling and then reinstalling Outlook 2003.

The Office setup program is specific enough that you will not need to remove any other programs in Office, or even restart the computer.

You might not even need the Office CD if the setup program saved the files to your hard disk. Have the disc to hand if you are not sure if this was the case.

Click on the Start button and then Control Panel. Click on Add or Remove Programs in Category view or double-click on the icon in Classic view.

Find the entry for Microsoft Office 2003 and left-click on it once. Click on the Change button. Select the Add or remove features in the setup wizard and click on Next.

Click in the box labelled Outlook to make the tick disappear and click on Update. Click on Finish when the change is made and then click on the Change button in the Add or Remove Programs window again. Repeat the previous step, this time selecting Outlook again, and click on Update to reinstall Outlook.

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