Simple clear advice in plain English

PC help: Internet Explorer branding

Clarification of process

Q You previously explained how to remove the last part of the text in the Internet Explorer title bar, having changed to another provider.

The method was to click Start, then Run, and type in ‘rundll32iedkcs32.dll,Clear’ and press Enter.

As I had a similar problem I thought I would try it. When I typed it in a box appeared saying Windows didn’t recognise the file.

Having tried a couple of times without success I tried the alternative: ‘rundll32iedkcs32.dll,BrandCleanInstallStubs’ and got the same result. Why doesn’t it work?
Derek Kell

A It perhaps wasn’t as clear as it could have been. You need to type the command in with a space after the ‘rundll32’ bit. The rest of the command should be typed in as printed, without spaces. Each time, type it in without the opening or closing quote marks. Then press Enter to get it going.

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