If your printer is incompatible with Windows 7, here's a useful workaround
Q I have upgraded to Windows 7 Home Premium. As a result, my HP D6160 printer will no longer communicate with the computer, although it seems to print OK.
By this, I mean it is no longer possible to check which of the six cartridges is running dry when the printer flashes its ‘low ink’ warning light.
There are a few other functions I can no longer access as well. HP Support said the company doesn’t have a Windows 7 driver for this printer. Is there anything I can do?
A We will not contradict HP support staff because they appear to be right in saying that the company doesn’t offer a Windows 7-specific driver for this particular printer. Instead, the company’s advice is to use the HP driver included with Windows 7.
As you already know, this works for printing only – the printer-specific features you enjoyed previously are gone.
However, it seems the HP person or persons you spoke to may not have been aware of the possibility of restoring some of these functions in certain circumstances.
When we checked the company’s driver archive we found a separate ‘update’ patch that will revive the missing features – but only for users who upgraded from Windows Vista to Windows 7.
You will find the relevant on HP's support site. Click the Update link and follow the prompts.
If on the other hand you installed Windows 7 afresh rather than upgrading, sadly it seems you are out of luck: the features you mourn will remain missing, unless HP decides to release a new Windows 7-specific driver.
Updating your subscription status