Simple clear advice in plain English

Why does my search for shortened web addresses always fail?

It's a common mistake to type a shortened web address into Google's search box instead of the address or location bar found at the top of the browser's window

Snipca screenshot
'Did not match any documents' is a sure sign you're in the wrong box

Q Whenever I try to access one of the www.snipca.com website addresses that are published throughout Computeractive magazine, such as www.snipca.com/X2888, I get a message that it cannot be found – the browser tells me that it “did not match any documents”. Could you tell me why this is?
Tim Hurford

A Yes – you are making the common mistake of executing a Google search for the web address, rather than typing it into the browser’s Address or Location bar. We can be certain of this because of the ‘did not match any documents’ message – those are the words Google uses to report that it has failed to find any internet pages containing the search term.

One reason many people make this error is because they have installed the Google Toolbar, which places a small Google search bar alongside the browser’s Address or Location bar.

People tend to search much more regularly than typing in website URLs, so when the time comes it may feel natural to tap the web address into the same box as search terms are typed.

But, as you’ve found, doing so will result in Google saying that it cannot find any matching documents – and that’s because the documents don’t themselves contain the URL.

The answer is to ensure that you are typing the web address into the correct box, usually at the top left-hand side of the browser window. Currently, the only exception to this is the Google Chrome web browser, which combines the search and Address/Location bar to eliminate hiccups like this.

Reader Comments

   

Add your comment

All fields must be completed. Your email address will not be displayed or used to send marketing messages.

All messages will be checked by moderators before appearing on the site.

See our Privacy Policy for more information.

Related articles

Image gallery: Get better results from Google searches

Improve Google searches

Google can do much more than basic web searches – find out how with our complete guide to this search engine’s hidden features

wikipedia-globe-puzzle-illustration

Add Wikipedia entries to Google search results

Firefox web browser users can add Wikipedia entries to Google search results automatically

Question & Answer

Q.Why are some of the keys on my keyboard doing strange...

> Read the answer

Q.Is my phone’s Bluetooth any use?

> Read the answer

Q.Can I switch boot drives so that I can work on older...

> Read the answer

Best deals on the web

img

WACOM Bamboo Pen & Touch Graphics Tablet

£47.97- Buy it now

img

LIVESCRIBE Echo Smartpen - 2GB, Black

£69.99- Buy it now

img

Dell Keyboard : Danish (Qwerty) Dell KB212-B Quietkey USB Keyboard Black (Kit)

£21.59- Buy it now

Latest issue & subscription deals

Poll

Are you concerned about viruses that target mobile phones?

Jargon Buster

Computing terms explained in plain English

Bios

Basic Input Output System. Essential software built into every PC that connects the vital components....

Great shopping deals from Computeractive