Simple clear advice in plain English

Why do I get two letter Hs when I tap the key only once?

A repeating letter is usually a simple matter of dirt under the letter's pad, which can be gently prised off and cleaned with a puff of compressed air

Keyboard properties window screenshot
It is possible to slow down the speed of the character repeat

Q  Sometimes when typing, I look up to see that two Hs have been inserted when I have typed only one. It only happens with the letter H – no other key is affected.

I have even tested it, being sure to press the key only once. There is probably a simple solution, but I do not know where to start. The computer runs Windows 7 Home Premium.
Mark Savege

A  Often, this problem is caused by dirt in the keyboard, which can make keys stick. A key only needs to stick for a moment to result in multiple letters being typed.

In most cases, it is easily fixed by simply prising off the keytop (using the tip of a blunt instrument) and blowing to remove any dirt. We would advise using a can of compressed air for this to avoid any moisture getting into the crevices, but if you’re careful, a puff or two from pursed lips should do the job.

Hopefully this should help but if the problem persists, try reducing the repeat delay (which is the time Windows allows a key to be held down before assuming the user wants another of the same character to be typed).

To do this in Windows 7, click Start followed by Control Panel, then Hardware and Sound followed by Devices and Printers. Now right-click the keyboard’s entry under Devices and choose Keyboard settings from the pop-up menu.

Click to select Speed tab and drag the Character repeat slider a little to the left (towards Longer). Click OK to close the dialogue box and try again.

Reader Comments

   

Add your comment

All fields must be completed. Your email address will not be displayed or used to send marketing messages.

All messages will be checked by moderators before appearing on the site.

See our Privacy Policy for more information.

Related articles

Onscreen keyboard screenshot

Can I fix the Backslash key on my keyboard or do I need a new one?

There are several things to do to try and fix this problem: remove the cap and clean underneath; buy a new keyboard; or finally, use the on-screen version

Add input language screenshot

Why is my UK keyboard typing different symbols to those shown?

This can happen if your keyboard is set to a foreign language, which can have different layouts. You can change it to English (United Kingdom) in Control Panels

Computeractive keyboard shortcuts list

Where can I find a useful list of Windows keyboard shortcuts?

Try Computeractive's Windows 7 keyboard shortcuts crib sheet

Question & Answer

Q.Why are some of the keys on my keyboard doing strange...

> Read the answer

Q.Is my phone’s Bluetooth any use?

> Read the answer

Q.Can I switch boot drives so that I can work on older...

> Read the answer

Best deals on the web

img

WACOM Bamboo Pen & Touch Graphics Tablet

£47.97- Buy it now

img

LIVESCRIBE Echo Smartpen - 2GB, Black

£69.99- Buy it now

img

Dell Keyboard : Danish (Qwerty) Dell KB212-B Quietkey USB Keyboard Black (Kit)

£21.59- Buy it now

Latest issue & subscription deals

Most popular articles

Poll

Are you concerned about viruses that target mobile phones?

Jargon Buster

Computing terms explained in plain English

Virtual drive

A set of files seen by Windows as a separate hard disk.

Great shopping deals from Computeractive