Simple clear advice in plain English

Recover a muted Gmail message

Find hidden conversations in your Google Mail account and unmute them

Muted Gmail conversations
Muted email conversations in Google Mail

Q I somehow accidentally ‘muted’ a new email that arrived in my Gmail inbox. As the message arrived I dropped something onto the keyboard, briefly saw a message saying that something like ‘The message has been muted’ and then the web browser closed.

When I restarted the browser and logged back into Gmail, the new message had gone. Is there any way to get it back?
Derek Willoughby

A Gmail can be controlled using a variety of keyboard shortcuts. One of these is the M that ‘mutes’ a conversation thread so the original message – along with any subsequent replies – are removed from the inbox. When this shortcut is used Gmail displays a confirmation message at the top of the screen, along with an Undo link to reverse the action.

It’s pretty easy to find muted conversations and restore them to the inbox. In the search box at the top, type is:mute and press Enter. Gmail will list all muted conversations. Click the small tick box to the left of the message header then open the More menu and choose Unmute.

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