Teamviewer remote control software

If you've ever had to perform technical support over the phone for a family member you'll know that it can be an arduous process.

Teamviewer can help make things easier by allowing you to see the other computer's screen. As long as both you and the other party are connected to the internet you get what's called a Remote Desktop, meaning you can see the other person's screen, move windows and icons, start programs and do anything else as if you were sat in front of it.

It's a lot slower than using a PC is normally, and speed will depend on the speed of both internet connections as well as on the speed of your computer. Nevertheless it's an excellent way to provide technical support or even just to have a little fun.

The program was easy to install and in fact doesn't even need to be installed – for a one off, you can run it without installing. It's secure, too – you need to type in a password that's shown on the other computer in order to gain access – and it worked smoothly in our tests. It's also possible to transfer files and make presentations to the other party.

Best of all, Teamviewer is free for personal non-commercial use, making it an excellent piece of software.