Simple clear advice in plain English

Eyespy247 PTZ camera

Home monitoring without the hassle

image-of-the-eyespy247-ptz

EyeSpy247 is, as the name suggests, a surveillance system.

It comes in two parts: a camera, which connects through your home network to the internet, and a website that allows you to manage the camera and view recorded footage.

A basic camera costs £110, but we tested the EyeSpy247PTZ model at £190. This can move to look up, down, left and right, and includes night vision. Buying a camera gets you 512MB of storage space on the website for photos and videos.

After creating an account on the site, the next step is to set up the camera. This involves plugging it into a network cable and running the software supplied on CD, but after that you’ll need to log into the camera’s own web interface to register it.

Here’s where things get interesting. If your router supports a system called UPnP, you can simply enter your account name and password then click a button to make the camera take care of connecting to the internet. The company tells us that BT Home Hub, Sky and Netgear DG834 routers should all work this way – we tried it with a Home Hub and it worked perfectly, but on a different Netgear model we had to set it up ourselves.

If your router, like ours, doesn’t play along then you’ll have to set it up manually. This isn’t too difficult, and instructions are provided, but it does involve registering with another service and carefully filling in several forms.

Having done this, we were able to add the camera to our EyeSpy247 account in just a few seconds using the online form. With this done you’ll be able to log into the website at any time and take control of the camera to see what’s going on.

You can also set up motion detection, so the camera will watch out for movement and upload a sequence of photos if it spots anyone. This works well, particularly as this camera has both a passive infra-red sensor to spot movement in the dark and a set of bright lights that flash on to illuminate the scene when taking pictures.

There’s a lot to like about the EyeSpy247 service: the camera is high quality and works very well, and the website is convenient and easy to use – we particularly liked the option to download a file with all the photos that had been taken.

Even if your router doesn’t work with the fully automatic setup, it’s easier to set up than the DIY alternatives.

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Reader Comments

eyespy online portal

Not much in the review about their online portal so just wanted to give this a mention as I've been using it since september 2009 so should have a fair idea of it by now :) Anyway, I don't use the eyespy cameras but have my own set of panasonic cameras that are also supported by their system. I think they also support other makes like axis and y-cam but you'll need to check with them. All in all, their web systm is almost as good as a local DVR and of course you get the benefit of having all the security images stored on the eyespy servers rather than on your premises which in my mind makes them safer. It did take a little faffing around, and some tech support from the guys at eyespy, to get my cameras working with my eyespy account but since then have not had any issues. In fact, its proved a boon to my business actually - won't go into much detail suffice to say employee performance is up and so are takings :) I'm not sure how they make any money out of the web platform itself but would rather use them than the chancers (no names mentioned) who charge around £10 a month for much the same thing, and less! Hope this is useful to others Al

Posted by Al Burt, 19 Apr 2010

Eyespy247PTZ

I am a suscriber to your excellant magazine and it is delivered to my door every two weeks so after reading your review I made two purchases of the Eyespy247PTZ and frankly it was a different product to the one you described. I would like to say that this product really was as good as it says on the box but unfortunately not. The instructions for operation take two forms, Quick (eight small pages which tell you absolutely nothing) and a 103 page manual on a disc (which is fine if you have nothing to do for a few hours) Any suggestion that this product is 'Plug an Play' is very, very far from the mark. So if you want a frustrating weekend purchase an Eyespy247PTZ. I bought two !!!

Posted by Mike Gittus, 22 Apr 2011

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