The best-known free anti-virus supplier offers more features in its paid-for internet security suite
AVG could just be one of the most generous companies in the world. For years it has offered a free download of its anti-virus software. Although many are grateful for this there is, of course, a paid-for option too. Grisoft, its Czech creator, is hoping people will upgrade to its full internet security suite.
AVG Internet Security has just reached version 7.5 and consists of anti-virus, anti-spyware, anti-spam and firewall programs. Installation is very simple; load the software from the supplied CD, enter the licence number and select the type of PC you're installing the firewall on. From AVG’s point of view there are four types: Allow everything, Block everything, Computer in domain and Standalone PC.
Obviously these choices aren’t exactly clear, not only for their descriptions but for their purposes too. 'Block everything' and 'Standalone PC' offer similar facilities while PCs on a home network will need to be set up as 'Computer in domain', which will allow your protected PC to work with other networked computers.
In essence, AVG could make firewall setup a lot more intuitive, simply by offering plain-language options such as ‘Are you working at home or in an office?’ and ‘Is there a broadband modem connected directly to this PC?’. Other internet security providers do this.
However, once set up, the anti-virus element works very much like its free counterpart AVG Antivirus 7.5 free download, though with more flexibility for things like scheduling scans.
The anti-spyware program works away in the background and you're only likely to see it if it finds something untoward. The anti-spam part prefixes suspect messages with [SPAM], making them easily identifiable.
£42 might seem a lot for an internet security suite with only four elements– there's no identity protection, anti-phising or file backup – but it includes the most widely-needed protection and the fee covers a two-year subscription that includes constant updates. A one-year subscription costs £10 less.
AVG Internet Security 7.5 does its job well, it just needs to show what it's doing rather better and be a bit more explanatory during set up.
Also consider
Norton Internet Security 2007
Anti-phishing and anti-spyware, but no anti-spam. Does it matter?
McAfee Internet Security Suite
All round internet protection
Panda Internet Security 2007
Complete but idiosyncratic security software
Tesco Internet Security
The supermarket giant’s budget security package helps to protect against a wide
range of threats
Our verdict
Good points Two-year's subscription is good value Quicker than average scans Regular, automated updates Bad points Setup not straightforward Overall AVG Internet Security 7.5 is thorough at what it does but isn't the most easiest suite to set up.
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AVG Internet Security 7.5 Rip Off
Don't buy it. If you MUST stick with AVG, strongly suggest sticking to free version because upgrades to paid version do not work and AVGUK will ignore you! Do not be fooled by the statement they make that upgrade to paid version includes technical support, let me make this clear, they provide absolutely NO support whatsoever in any shape or form. I paid for an electronic upgrade from free version and 2 weeks later still don't have the product. AVG do not respond to emails, letters or telephone calls. It was a waste of money and since AVG are ignoring me I have had to raise it with my credit card company who are investigating. AVG are highly unprofessional and need to have a word with themselves regarding customer service; what is it and why they don't have it. Shame on you AVGUK, you have really let yourselves down.
Posted by Julie, 16 Dec 2007
My opinion on AVG Internet Security
Scanning my PC, suddenly window pop-up saying scan completed, so many spyware found, I click OK, but it keeps on scanning..... User-unfriendly confusing interface Slows computer down, and itself as well, it takes at least 10 seconds for any interface of AVG to open. For example: I clicked on "Test Center" button, it took 11 seconds to open. Support takes over a day to respond; they don't respond all questions or inquiries; extremely hard and time consuming to receive a refund.
Posted by A, 20 Feb 2008
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