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Epson Stylus S21

A budget printer with several drawbacks

epson-stylus-s21

The Stylus S21 is Epson's cheapest inkjet printer - at £32 it’s almost an impulse buy.

It's designed very much for home users and students, with simple features, but using separate ink cartridges for better economy.

It is a relatively wide printer but it’s not very deep, until you clip in the two paper trays. The front tray, for supporting printed documents, is nearly as deep as a sheet of A4 and the near-vertical one at the back also adds depth to the device.

There are just two control buttons, one for power and the other for cartridge changes and head cleaning. A single USB socket is the only connection other than for the power cable.

Epson claims speeds of up to 26 pages per minute (ppm) for black and 14ppm for colour. Even assuming draft print, no allowance for processing time and a following wind, it's hard to see how the company could record such figures. We managed a maximum print speed of 2.4ppm for black text and a colour speed under one page a minute, both in normal print mode. A 15 x 10cm colour photo took two minutes.

These speeds are very slow: it's a long while since we have seen an inkjet printer take longer than a minute to produce an A4 colour page. While all printer makers quote unlikely speeds, it’s stretching things to claim speeds over 10 times what users are likely to see.

The other problem with the Stylus S21 is noise. It’s quite noisy while printing, but when it was feeding paper the noise level rose a lot further, peaking at well over 70dBA. This is loud enough to be very intrusive and to make users reluctant to put the printer on the desk where they work.

The quality of print on plain paper was fair, with some bleed (spread of ink into the paper fibres) and slight jaggedness of text characters, but colours were bright and registration (sharpness of black text over colour) was good. Photo prints were good enough for snaps.

The four ink cartridges clip easily into the print head and are surprisingly cheap, giving per-page costs of 2.7p for black and 7.4p for colour.

This is a cheap printer to buy and run, but we would recommend a more expensive model if speed and quality are important to you, not to mention the noise.

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Reader Comments

User impressions on S21

After my old printer, Epson C48 (free with old pc) would not print (flashing lights etc) I bought an Epson S21 (cheaply) and found the quality first rate. I found that the cartridges were available at the same supplier I had used for exceptionally cheap (and good!) recycled C48 cartridges, Ensco 209 Ltd (Trading as UKDVDR.co.uk). Of course I soon had to turn down the default quality (set as best photo!) to normal to prevent the cartridges emptying as you waited for the print (when viewing the Epson ink level monitor!). I believe that the S21 (normal quality) is above the (best quality) that the C48 could produce and so is perfectly acceptable for normal use. So I now know if I want to produce a photo I can set best photo (ink eater level!) and I can buy the cartridges for less than £1.50 each (inc VAT and postage). The noise that the S21 produces is louder than the C48 (and much louder than my first home printer, a HP model!) but the paper feed is much better (it won't feed two or more sheets through at once, or refuse to feed (or screw up) multiple sheets of glossy photo paper.

Posted by Simon Yarwood, 09 Mar 2010

Epson S21 not a good buy

There appears to be a common problem with this printer as experienced by myself and many other users. Within a short space of time, for no reason, the printer decided it would not recognise one of the ink cartridges. Eventually Epson replaced my printer with the same model but guess what, the very same problem occurred again. So far I have had 4 cartridges rejected after initially working perfectly. I have only owned the printer a few months and have only really been trying to use it for the last month. Now Epson are saying that they will not provide me with a refund as the goods are not faulty. Unfortunately I do not agree, the printer is faulty and I will be fighting for a full refund and for the additional cartridges that I was forced to buy. Whatever you do, don't buy this printer.

Posted by Hazel Willox, 15 Mar 2010

Epson 21 nightmare

I anticipated only a small amount of printing and bought the cheap Epson 21 four months ago.. more fool me! Apart from the noise factor and printing in draft being almost illegible so you're forced to print at standard, I have had the recurring nightmare of the 'unrecognized' cartridges. Twice it has been fixed by agent after much huffing and puffing, but as I am no longer close to agent, the Epson support crew has given me instructions... which have not fixed the problem. Can anyone suggest how to fix before it goes into the bin?

Posted by Lynne, 07 Jan 2011

s21 cartridge change

any ideas pleaSE.

Posted by IAN, 06 Apr 2011

Espon S21 Waste of Money, Paper and Ink

The S21 is fine until you want to print in black but one or more of the colour cartridges is empty. The S21 won't let you print anything if any of the cartridges are empty, not even black when the cyan is empty for example. Also, it sounds terribly noisy and plasticky.

Posted by John, 24 Sep 2011

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