Simple clear advice in plain English

NetAway

Save on costly international calls by using your own dial-up internet connection abroad.

While more affordable notebooks have made it easier for people to work on the move, getting online during your travels can still be an expensive business. Even if your ISP offers dial-up internet access at local call rates across the UK, using the same number when abroad will mean big telephone bills. With this in mind, Netaway has launched a pay-as-you-go service that claims to provide easy net access at a reasonable rate in over 104 countries.

NetAway's software boasts 15,000 access numbers that cover just about everywhere, from Algeria to Zimbabwe. Once it's installed you simply select the country you're in, choose the nearest town and hit dial to connect to the net. Even better, the service lets you send and receive POP3 emails using your existing accounts. You only need to change the name of your outgoing mail server - there's no real need to change it back later.

The initial package price includes five hours of online credit, which can then be topped up either online or over the phone at a cost of 8p per minute - the minimum top-up package is 150 minutes for £12. The credit remains in your account until you use it, provided you log onto the system at least once every nine months. You do, of course, still have to pay the cost of local phone calls.

What sounds simple in theory may work out quite differently in practice, but despite a few hiccups with busy signals in Belgium and the odd connection break in France, everything worked as advertised and the service proved extremely handy.

The question remains, though: is it worth the money? After all, wireless internet hotspots offer a faster connection and you can always set up a webmail email service and access it at an internet cafe. However, both can be difficult to find and often expensive. We'd like to see cheaper access and a bundle containing the more common phone adapters, but the sheer convenience of NetAway makes it a winner. The service can also be used with a handheld PC or a Mac.

Contact: Net2Roam 08707 511111
www.netaway.com

Reader Comments

A total waste of money

I bought the standard package before a long trip overseas (10 months) in which I travelled across Europe and Asia to the Far East, then down to Australia, New Zealand and the Far East. I tried the service before I left the UK. It worked locally, but I was worried by the fact that there was insufficient information to actually address any configuration issues if they had occurred. During the 10 months away I tried to use NetAway on several occasions in over 10 countries, all of which were on their list of supported ones, but it didn't work on even one occasion. It was a complete and total waste of money. In case you're wondering, I'm an IT consultant and could handle instructions of any complexity to set it up and make it work, but there weren't any and it didn't. It's all very well saying "try it before you go", and proving it works in London, but you can't try it in Australia unless you're actually there! Fortunately there were almost always internet cafes etc with WiFi and when they weren't available NetAway didn't work anyway - so what's the point?

Posted by L Rose, 13 Nov 2008

display:none  

Add your comment

All fields must be completed. Your email address will not be displayed or used to send marketing messages.

All messages will be checked by moderators before appearing on the site.

See our Privacy Policy for more information.

Our verdict

Suggested price

£25

Manufacturer

Also consider

Great benefits for subscribers!

Poll

Which is your preferred web browser

Jargon Buster

Computing terms explained in plain English

CPU

Central Processing Unit. Another term for a computer processor.

Great shopping deals from Computeractive