The Lumia 920 gets a little brother
Windows Phone 8 still has many quirks but, as with its predecessor, the biggest problem is the meagre selection of apps
The Lumia 820 is the slightly smaller, lighter, cheaper and lower-specified version of the Lumia 920 Windows Phone 8 handset. The two look similar but the 820 has a removable fascia so it can be swapped for a different coloured one. Prising off the fascia, either to replace it or to get to the SIM or microSD memory card slots, was a struggle.

The Nokia Lumia 820 is available with a number of eye-catching and colourful interchangeable back covers
At 160g the Lumia feels surprisingly heavy. While noticeably smaller than the chunky Lumia 920, it was still only 25g lighter. It was undeniably sturdy but we prefer our phones to feel more lightweight. It was noticeably weightier than either the Samsung Galaxy SIII or Apple iPhone 5. While size need not be an issue, it did feel as though Nokia had snuck some lead weights into the phone's innards.
Read more: Nokia reviews | Smartphone reviews
Although listed by Nokia as a 4G handset, the Lumia 820 will have to wait for a free 'over the air' software update to be compatible with 4G networks in the UK. Available free on £25 per month two year contracts, it will cost under £400 to buy the phone outright.
The 4.3in screen is bright and looks great, although the 800x480 pixel resolution was noticeably less sharp than the impressive 720p screen on the Lumia 920. It's a bit smaller than the 920's 4.5in screen which, combined with the slightly less chunky design, makes it a bit easier to hold and use single handed.
Windows Phone 8 still has many quirks but, as with its predecessor, the biggest problem is the meagre selection of apps. While this number continues to grow, it is still sparse when compared to Android or iPhone. The fact that the Microsoft -owned Skype doesn't yet have a finalised Windows Phone 8 app speaks volumes.
There's just 8GB of internal storage supported by 7GB of cloud storage through Microsoft Skydrive. Although more than many Android phones, it isn't going to last many people very long but thankfully there is a microSD memory card slot which can support up to 64GB of extra storage. The slot is a feature oddly missing from the more expensive 920.
In our tests the Lumia 820 was impressively quick. In our browser test it was faster than both the iPhone 5 and Samsung Galaxy SIII. Websites loaded quickly and we could move around pages with no lag. The camera was also excellent. Although not as good as the Lumia 920's camera, it coped especially well in low-light and did a good job of capturing moving objects.
Nokia has done its best to squeeze the most out of Windows Phone 8 but the operating system still lags behind Android and iOS. Those who don't feel the need to install the latest apps will be perfectly happy, but for most the ability to add features to their phone through apps is a deal-breaker. The Lumia 820 may be hefty but it was comfortable to hold, quick and impressive.
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Our verdict
Less gigantic than the Lumia 920, this is probably Nokia's best phone for many years and one of the best Windows Phone 8 handset available
Good quality screen; Capable camera; Very quick web browser
Heavy; Windows Phone 8 has its limitations; No 4G support yet
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Impartial review?
"The fact that the Microsoft -owned Skype doesn't yet have a finalised Windows Phone 8 app speaks volumes" What Volumes does it speak? The preview version of Skype works excellently, did you use it? "Nokia has done its best to squeeze the most out of Windows Phone 8 but the operating system still lags behind Android and iOS" - How does it lag behind? Market Share? Features? Apps? You say that it performs well in speed tests? Can you clarify point? Your review didn't discuss the features within wp8 OS that ios or Android do not have. In your review you appear to have a habit of comparing good features of the Lumia 820 with that of Lumia 920 (which is a higher spec handset) and features you think it fails at with ios and Android.... strange. Finally you mention "meagre" selection of apps - whilst I fully accept both ios and android (both mature platforms) have more apps - I would not consider 150,000 apps meagre, certainly the majority of useful apps are available. From my tone you can see I feel your review was not impartial.... and I fully accept my reply swings toward that of wp8. I don't expect a reply, just wanted to leave a comment for balance.... Regards,
Posted by Paul Holmes, 31 Dec 2012
4G Support
The 820 has a 4G variant which has been on sale in the UK since launch! Its currently tied to the EE network, but this exclusivity soon ends.... Honestly, a tiny bit of googling goes a long way!
Posted by Pete, 02 Jan 2013
A shallow review
I agree with those who have commented thus far that this is a shallow review. My personal experience with Windows Phone is that the app centric criticism is an irrelevancy for most as what one really needs is there. If fewer games, themes and tunes are really important to you then sure, look elsewhere. If you want to be productive Windows Phone is streets ahead of IoS and Android in terms of usability. What value does the review place on inbuilt MS Office with links to Cloud storage over some 99p app? Where is the mention of multiple email clients with proper sync of functions across the board? What is the real world value of excellent mapping with a downloadable database so one can use it abroad without roaming charges? These are genuine plus factors. Ones which outweigh the alleged lack of downloadable apps. An allegation which itself is of dubious validity when the important ones such as Kindle, Train times and purchase and even esoteric ones such as remote banking from Societe Generale are all there.
Posted by jtwoodfield, 03 Jan 2013