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Council cuts to TS budgets now so "dire" according to the Trading Standards Institute consumers are at increasing risk of fraud and rogue traders
Consumers can claim back the money for faulty items or items that were not received from a retailer that has gone into administration
If a card transaction goes through twice, contact the website you are purchasing from to explain the situation and ask for a refund
Report marketing companies who make nuisance phone calls to Ofcom
The Advertising Standards Authority said an ad for fixed contract SIM price plans didn't make it clear that prices could rise
If a shop stops accepting vouchers, it is easier to claim back the cost if you paid by debit or credit card than if you paid in cash
Many warranties don't cover cables and other accessories, but some do
We've created a project home on Codeplex
Gary Marshall bought a copy of Call of Duty: Black Ops from a Play.com seller, but it wouldn't install. Can he get a refund?
Deloitte announces people will be able to redeem HMV gift vouchers from tomorrow
Don't throw away HMV vouchers consumers urged
Deloitte appoints three administrators to handle HMV's administration
HMV customers with gift vouchers or needing refunds left in limbo as talks with bankers and other creditors fail
If an item is lost in the post, there is no legal obligation for an online retailer to offer a refund
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