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Government agency raps short-term loan company for threatening letters
A retailer is responsible for ensuring that goods arrive as described. If not, they must either offer a replacement or prove that the purchaser caused the damage
Data watchdog warns that ACTA would break European Convention on Human Rights
Consumer watchdogs launch scamnesty month to encourage victims to come forward
These packs of retractable cables won’t leave you in a knot
The time limit for delivering goods under the Distance Selling Regulations is 30 days. After that, a customer has the right to refuse delivery or cancel the order
Sites such as Wotcher and Groupon trade on the power of bulk buying via merchants. We ask if this offers a good deal and what happens if things go awry
Plans to hand over responsibility to Citizens Advice are "shockingly ill-conceived"
This useful planning tool is now on sale from Amazon in the UK
Communications regulator plans shake-up of charges to clear up consumer confusion
But please don't take the law into your own hands
Turn around specialist firm buys Game Group saving over 3,000 jobs
Judge rules in favour of Golden Eye and Ben Dover Productions, but puts strict boundaries on wording of letters to consumers accused of illegal file sharing
Group-buying website said it takes consumer watchdog's concerns "seriously"
Are you prepared to pay an annual fee to receive five unknown products a month? We look at a new shop and ask if it's a step too far in the current financial climate
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Q.Can I switch boot drives so that I can work on older...
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St Helena, a 'small British village' in the mid-Atlantic, is seeking support and funding for a broadband connection
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