How to protect yourself from sales scams, including making secure payments and avoiding hidden costs
Communications regulator wants measures put in place to protect people signed up to fixed landline, broadband or mobile contracts
If you bought something in cash and lost the proof of purchase, it can be difficult to return it if it goes wrong even if it is within warranty
What to do if you are stuck without internet service and are between contracts with different providers
Rejects pleas to force ISPs to force customers to 'opt-in' by default to adult content
Human Rights Committee says proposed changes could force websites to delete legitimate comment in order to protect themselves
Day five: find deals on reconditioned computers
We've created a project home on Codeplex
Day one: where to find second-hand deals on the web
Porn distributor says it should be allowed to act on behalf of other copyright claimants as matter of 'justice'
ICL-UK report Nudge and Compel says vulnerable groups are being sidelined by growing push towards putting vital services and benefits online
What can you do if a technical support assistant's mistake causes problems with your computer, costing you time and money?
Court of appeal upholds ruling that the RFU can pursue fans who it said breached its terms and conditions
The retailer is not breaching UK consumer law, but its returns policy is misleading
Updating your subscription status