Simple clear advice in plain English

Latest Consumer rights articles

What are my legal rights when using group selling websites?

Sites such as Wotcher and Groupon trade on the power of bulk buying via merchants. We ask if this offers a good deal and what happens if things go awry

deal maker content image
deal maker content image

Which? boss says Government plans "vandalise" consumer rights

Plans to hand over responsibility to Citizens Advice are "shockingly ill-conceived"

deal maker content image

Ofcom proposes free 0800 calls and clearer pricing for mobile users

Communications regulator plans shake-up of charges to clear up consumer confusion

deal maker content image

Email shows the anger of one Game Group customer

But please don't take the law into your own hands

No matching document
deal maker content image

OpCapita buys Game

Turn around specialist firm buys Game Group saving over 3,000 jobs

deal maker content image

Porn film distributor Golden Eye allowed to contact O2 customers over file sharing

Judge rules in favour of Golden Eye and Ben Dover Productions, but puts strict boundaries on wording of letters to consumers accused of illegal file sharing

deal maker content image

Groupon agrees to change business practices to comply with OFT

Group-buying website said it takes consumer watchdog's concerns "seriously"

We've created a project home on Codeplex

deal maker content image

What is Sample Trend shopping?

Are you prepared to pay an annual fee to receive five unknown products a month? We look at a new shop and ask if it's a step too far in the current financial climate

deal maker content image

Consumer Focus fights to stop speculative-invoicing scheme

Consumer watchdog says Golden Eye's request for court order to get names of alleged illegal file sharers is a money-making exercise

deal maker content image

Yes Loans loses licence as OFT finds it "unfit" to continue trading

Consumer watchdog closes down Yes Loans and two associated companies for misleading customers

deal maker content image

Talk Talk blocks customers' access to Newzbin2 file-sharing website

Internet service provider becomes the third to respond to court order

deal maker content image

Ofcom calls for measures to stop 'slamming' by broadband providers

Regulator puts forward proposals that would see independent checks when people switch phone or broadband suppliers

deal maker content image

Consumers still get raw deal with extended warranties says OFT

Consumer watchdog says there are still "credible" concerns about the value for money of extended warranties, but has welcomed retailers' proposals to protect consumers

Best deals on the web

img

Samsung NP350E7C-A04UK

£349.99- Buy it now

img

Toshiba Satellite C850D-11Q (PSCC2E-00R00JEN)

£299.97- Buy it now

img

Lenovo G580 (MAANJUK)

£379.99- Buy it now

Free newsletters

Computeractive Weekly

A weekly update on our latest articles, videos, competitions and more

> Subscribe now

Computeractive Direct

A weekly update of software and gadgets deals from Computeractive

> Subscribe now

Question & Answer

Q.Why is Windows Backup skipping files?

> Read the answer

Q.Why do my scanned documents display gibberish?

> Read the answer

Q.How can I convert MTS files to edit in Windows Movie...

> Read the answer

Updating your subscription status Loading

Most popular articles

No matching document

Poll

Do you have Windows 8?

Jargon Buster

Computing terms explained in plain English

CPU

Central Processing Unit. Another term for a computer processor.

Great shopping deals from Computeractive

Information currently unavailable