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Keep your children safe online

With children using the family PC for more and more activities, it makes sense to protect them from unsuitable sites. We explain how to keep your youngsters safe

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Can I open my old genealogy files or have they gone forever?

Running old programs on a new machine can often cause problems. We describe three solutions that should get things up and running properly again

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Why can't I delete emails from the inbox of my new iPhone 4S?

The default on an iPhone 4S is to archive all Gmail emails instead of deleting them, so this the button for this option needs to be switched to the off position

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Top 5 unexpectedly dangerous animals on Wikipedia

Some cute, some ugly but all dangerous

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Privacy watchdog takes softly-softly approach over compliance with cookie law

Information Commissioner's Office says being heavy-handed with companies that don't comply with new law initially would be inappropriate

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Download your personal data and keep it close with Google Takeout

Whether you want to create a local backup of everything stored on the Google services you use or are curious what’s on file, Takeout makes the process easy

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Make your child's web surfing with Internet Explorer a whole lot safer

An Internet Explorer feature called Content Advisor can prevent your youngsters straying onto unsuitable websites. It's not perfect, but it is a good place to start

This useful planning tool is now on sale from Amazon in the UK

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Plan your journey and get live times with the National Rail app

This free National Rail app is a useful tool when taking the train

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Why do I keep getting a Genuine Windows Validation request?

Before downloading some software from Microsoft, it will ask you to verify that you have a legitimate copy of Windows – even though many users find this confusing

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How to sell unwanted goods online

If you're thinking of selling unwanted items online, it's easier than you think. Our expert sales tips will help you towards making a tidy sum from unwanted goods

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Store and share documents on the internet with Microsoft SkyDrive

View your files on Skydrive in a normal folder in Windows

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Can I dump Internet Explorer 9?

If you want to revert to IE8, use the Control Panel to uninstall Microsoft's newer browser

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Synchronise your texts and emails

Apple iMessage is a taste of what all integrated messaging will become. We show you how to link up conversations across your desktop PC, laptop and smartphone

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Computing terms explained in plain English

Virtual drive

A set of files seen by Windows as a separate hard disk.

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