Consumers are being that advised that using multiple antivirus and
antispyware software can lead to compatability problems.
Kaspersky Labs said people should
be aware that if run at the same time it could cause a PC to crash.
Many consumers use a combination of both free and paid for security software,
such as downloading the free anti spyware program Ad-Aware with a paid for
antivirus product.
Recently security company
McAfee
admitted that there was a problem with using its antivirus software while
competing products were also installed.
Brian Trombley, Product Manager McAfee said that the problem led to a warning
if Ad-Aware was detected. He said that the problem has now been fixed and the
message will no longer appear.
David Emm from
Kaspersky
labs explained that it is not a good idea to use multiple antivirus and
antispyware programs because they use a technique called real time scanning.
This scans files as they are opened rather than waiting for a full system
scan. This works at a very basic level in Windows and may cause problems if two
programs attempt this at the same time.
He said the company hadn't been alerted to any reports of specific problems
from its users. But because Kaspersky was aware of the issue, users of its
software will be requested on installation to removal other anti spyware
software such as
Spybot Search and
Destroy, which also uses a real time scanner.
Reader comments