Consumers will be better able to judge the costs of printing thanks to a new
international standard for cartridge performance.
Until now, printer manufacturers have used a variety of ways to measure how
many pages a cartridge will print.
This means that although it has been incredibly cheap to buy some printers,
estimating the true expenditure on cartridges during a printer's lifespan has
been nigh-on impossible.
Not knowing has also made it difficult for consumers to decide which printer
is appropriate to their needs.
In December 2002,
the Office
of Fair Trading (OFT) criticised the four major manufacturers, Epson, Canon,
HP and Lexmark, over the lack of information available to consumers about the
longevity of inkjet cartridges and the true cost of ownership.
In its report it said this lack of transparency regarding the price and
performance of inkjet printer cartridges was unfair to consumers.
It said 78 per cent of consumers use only the cartridges recommended by the
manufacturer, which means expenditure on these consumables over the lifetime of
a printer can amount to more than double the original cost of the printer.
The OFT called on the industry to devise a standard testing method for page
yield and for these results to be made available by retailers to consumers at
the point of sale and in promotional literature.
It also said the cartridge manufacturers should set up webpages where
consumers can compare page yield and estimate the overall costs.
This standard was meant to be in place by the end of 2003 but the OFT gave
the industry additional time.
Finally, in December 2006, the International Organisation for Standardisation
(ISO), in conjunction with a consortium of printer manufactures including HP,
Canon, Epson and Lexmark, approved new standards for accurately measuring how
many pages inkjet cartridges would print.
HP explained to Computeractive how it meets the new standard. The company
takes three printers of each model and nine cartridges per cartridge model for
each document yield test.
Three different document types, representative of consumer documents, are
used to determine three different yields: black text and graphics, colour
graphics and photo suite.
Generally, all three document types are tested on current printers, unless
there are product limitations. These test files are sent from a computer to the
printer for testing.
The tests are carried out in controlled conditions. Printing during tests is
nearly continuous, with normal breaks for changing paper, and temperature and
humidity are controlled to reflect ambient home or office conditions.
OEMs were anxious to point out that using printers differently can affect
page yield.
"Stop-start printing can affect yield as the print heads use some ink in
between printing jobs to clean the heads," explained Andy Forsyth, a spokesman
for HP.
But it still gives the consumer an easier way to compare page yields, pointed
out Chris Law, for Lexmark.
Lexmark told Computeractive the necessary information will be available for
printers released this year. HP said it planned to provide this information for
some printers already on the market.
There was no comment from Epson or Canon as we went to press, however
HP
and
Epson
have set up an area on their respective websites where consumers are be able
to compare costs; Lexmark said its page would be ready later this month.
Also, when consumers buy an OEM cartridge or printer, the box and cartridge
packaging will give the print yields so they can estimate costs they may have to
pay for printing over the lifetime of the printer.
Computeractive ran a feature in issue 220 on how to cut your printing costs,
which can be read by clicking
here.
Reader comments