Spam emails, text messages and internet pop-ups are among the increasingly
sophisticated ways fraudsters are finding their victims, according to the Office
of Fair Trading (OFT).
As the government agency launched its 2007 Scams Awareness Month, it warned
consumers the scammers are becoming increasingly ruthless and successful as
these frauds are costing UK consumers around £3.5 billion each year.
Recent research commissioned by
the OFT,
involving 11,200 interviews, found that 1,388,000 UK consumers were the
victim of a bogus prize draw or sweepstake, 400,000 of bogus holiday clubs,
330,000 of work at home scams, 200,000 of miracle health scams, 170,000 of
clairvoyant and psychic scams and 110,000 of loan scams.
Mike Haley, head of Scambusters at the OFT, said: "Scammers are finding more
ruthless and sophisticated ways to exploit modern tools such as the internet,
email or text messaging.
"These scams deeply affect individuals and families, leading to debt,
depression, and even suicide. Though anybody can be conned by the scammers, it
is always the vulnerable, the oldest or youngest, who end up suffering the
most."
The nationwide campaign, which will run throughout February, is part of an
international initiative organised by the
International Consumer Protection and Enforcement Network
(Icpen).
To get its message across to the widest possible audience, the OFT has
enlisted the support of local authority
Trading Standards Services ,
Consumer
Direct, the Advertising S ta
ndards Authority and other consumer and industry bodies.
New methods to clamp down on the fraudsters include using new European laws,
such as the
Consumer
Protection Cooperation Regulations, closer co-operation with authorities, as
well as 'name and shaming' companies and individuals.
The OFT said the most common scams to look out for include:
Bogus holiday clubs – these cost UK consumers £1.17billion a year, with
400,000 victims each losing an average of £3,030. UK holidaymakers are invited
to a presentation to collect a prize and pressurised into joining an exclusive
holiday club, which does not deliver what it promises.
Prize draw and sweepstake scams – most are notifications of a cash prize in
return for a fee. Respondents pay out the money but get no return, costing
380,000 UK consumers £60million every year.
Consumers can also be misled by letter, text or automated telephone message
into thinking they have won a major prize, but must call a premium rate 090
number to claim, costing up to £1.50 a minute.
Nearly all end up with a low-value 'giveaway' item. More than a million
people in the UK are scammed this way and lose £80m a year – an average of £80
each.
Miracle health and slimming cure scams – consumers receive a mailing or email
promising a health 'miracle'. These pills, lotions, creams and other products
supposedly cure everything from baldness and impotency to cancer or promise easy
weight loss. Around £20million a year is spent on these scam products, which
might even cause harm.
Clairvoyant mailings – although they are sent in their thousands, the letters
from a so-called psychic or clairvoyant are personalised, offering predictions
for payment. Seventy per cent of victims are women and the scam costs 170,000
adults in the UK £40million a year.
Fake foreign lotteries – consumers receive a letter, phone call, or email
telling them they have won a major payout in an overseas lottery, and are asked
to send money to cover administration or taxes. The winnings are never received,
and cost 140,000 consumers £260 million every year.
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