The problems of poor web accessibility extends even to sites specifically
aimed at people with disabilities, according to one IT charity.
An ongoing survey into the failure of websites to address the needs of people
with disabilities by Abilitynet
took a topical turn in the run up to Valentine's Day.
It found four dating websites aimed specifically for disabled people lacked
the fundamental features required to make the sites accessible. Only one,
disabledfriends.com,
gained a minimum three star accessibility rating from the national computing and
disability charity. Five mainstream sites also failed to score in terms of
website accessibility.
The report looked at both
usability and accessibility with a focus on the real-life challenges that
disabled users experience when attempting to register on dating sites and use
their search criteria to find a match.
In addition to a series of manual checks, the assessment included a range of
tests employing the types of adaptive techniques commonly used by disabled
people such as screen readers and voice-recognition technology.
Abilitynet said it would appear there has been no discernable movement
towards accessibility since the
Disability Rights Commission investigation in 2004 .
Common problems that continue to plague websites include text size,
particularly for headings and links is ‘hard-coded’ which means that the writing
can't be easily enlarged – so vital for many visitors who have a vision
impairment or dyslexia.
The text labels attached to images upon which blind visitors and text browser
users rely for an explanation are often uninformative or completely absent.
Without these spoken labels on graphical links, navigation for a blind visitor
is pure guesswork. Pictures of text are often used instead of actual text.
This not only means that the user cannot modify the text size or colour
contrast – essential for those with a vision impairment or dyslexia – it also
prevents screen reader users from reading the content when – as so frequently
happens - these images are left unlabelled.
Some sites contain adverts and features made up of moving images that will be
distracting for visitors with a cognitive impairment, or interactive
presentations known as ‘Flash Movies’ which can present access problems for
visitors who cannot use a mouse, are vision impaired or who use speech output or
voice-recognition software.
Some of the sites are reliant on mini programs embedded in the page called
Javascript. These are a problem for people using older browsers, those with
vision impairments using some special browsers and users whose organisations
disable Javascript for security reasons.
The survey’s author, Robin Christopherson, Abilitynet’s web consultancy
manager, himself blind, said: “Millions of people find internet dating a
convenient and successful way to find a partner and latterly it has become a
lucrative business for providers of online dating sites.
"For disabled people, who are more likely to be home-based, as well as
relatively less well off and limited in their scope for getting out and meeting
people, making new friends online may well be their main opportunity to
socialise.
"To impede disabled people from using these sites is therefore a cause of
great concern.”
The following nine sites only scored two out of five stars, meaning they
lack the fundamental features to enable disabled people to access and navigate
them effectively.
The four sites specifically aimed at disabled people were,
whispers4u.com,
disableddate.co.uk,
cupidcalls.co.uk and
www.disableunited.com.
The five mainstream sites were
loopylove.com,
girlsdateforfree.com,
datingdirect.com,
www.match.com and
friendsreuniteddating.co.uk.
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