HP has questioned an international standard created to give consumers
information on the amount of pages an inkjet cartridge can print.
Compromises by manufacturers and time constrictions have meant important
things have been overlooked in elements of the standardisation,
HP has said.
The International Organisation for Standardisation (ISO) standard for ink
cartridges came into effect in December 2006. It was created by a consortium of
printer manufactures including HP, Canon, Epson and Lexmark after the Office of
Fair Trading critisied them for not informing consumers about the lasting power
of inkjet cartridges.
The standard is based on a test in which a black cartridge is run
continuously alongside a colour one in a printer until the printer's “out of ink
message” appears for both. The test conditions include breaks for changing paper
and temperature and humidity, which can often vary in a home environment.
However, Whitney Loper, writing systems engineer at HP, said certain
oversights and time constrictions have meant that the standard is not a true
measurement of cost of ownership.
“Whilst we welcome the standard as an overall way of regulating the industry
and giving consumers information, there are some important aspects that we feel
have been left out,” she said at the HP Lab event taking place in Portugal this
week.
“For starters the standard specifies that a printer manufacturer must run the
test continuously until the ink runs out, however this is not indicative of a
true consumer print which will often span across months of stopping and
starting.
“Time constraints have stopped this. It takes a week for a continuous print,
so conducting the test to consumer conditions would take too long,” she added
Printers often perform much better on a continuous print then they would by
stopping and starting because ink gets stuck in nozzles and causes ink to fade.
Loper outlined the problems that arise with such an oversight, by disclosing
results of HP research that tested the print quality of stopping and starting
over a week with a four hour stop and starting rate. It found that this method
put a strain on the ink and fading occurred far more quickly than that in a
continuous test.
“This is something we have said all along but we have had to compromise with
certain aspects of this standard because of the amount of manufacturers and
industries taking part,” said Loper.
She also claimed the testing did not take into account the differing
absorbtion rates of other types of paper, as “consumers like to print
photographs on glossy paper”.
Although HP has said that the standard will probably not be approved until
the end of 2008, it suggested that a working draft examining how different photo
inks perform on the different media’s will be out within the next few months.
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