The BBC’s free iPlayer and similar services could end up costing consumers
more than the price of a video box set, Broadband Choices has warned.
Those with fixed monthly download rates could unknowingly be going over them
when using iPlayer and be charged extra by their ISP, the price comparison
website has said.
The
iPlayer,
which uses legal file sharing downloading software, downloads around 400 hours
of BBC programming per week. This can then be watched at any time by the viewer
for the next 30 days.
However, according to
Broadband
Choices, the iPlayer cannot be turned off meaning it is left in the
background to continue to download content “regardless of a user’s download
limits.”
Michael Philips, product director at Broadband Choices, told Computeractive:
“It’s all very well the BBC offering customers a free download service but those
with a maximum download package set by their ISP could end up paying a fortune.”
He used the example of Madasafish,
which charges customers £2 per GB, or part thereof, with a maximum charge of
£99.99 a month.
Tiscali
also warned this week that services such as the iPlayer could push up the
price of broadband as the amount being downloaded could cause traffic jams and
may mean that networks need urgent upgrades to cope with them.
The telecoms regulator
Ofcom
estimates that such upgrades would cost at least £830m, a cost Tiscali warned
would be pushed onto consumer who would begin to see higher monthly charges.
Mary Turner, chief executive at Tiscali, said: “Our position is that high
bandwidth content services like iPlayer are being launched without proper
attention to the cost of delivery."
Both companies have now called for the BBC to review the way it runs its
service. Until then, Mr Philips advised those wishing to use the iPlayer or
similar services are advised to sign up to a broadband package with unlimited
downloads.
A BBC spokesman said the network was discussing with ISPs on how best to
tackle the situation.
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