The Information Commissioner (ICO) is examining a deal struck between
technology company
Phorm
and three of the UK's top internet service providers (ISPs).
A number of readers have contacted Computeractive with concerns about privacy
issues after they learned that the deal gives ISPs a cut of ad revenue in return
for providing data on customers' web use.
Now the ICO has requested details of the
technology and the deal from Phorm and the ISPs involved – BT, Virgin Media and
Carphone Warehouse.
An ICO representative said:" It is not an investigation but at our request,
Phorm has provided written information about the technology it is using. We are
examining this and the way in which the company intends to meet privacy
standards.
"We are also in contact with the ISPs who are working with Phorm and we are
discussing this issue with them."
Computeractive has asked
Phorm for
an interview nobody at the time of going to press was available.
The technology takes information about a user's web surfing habits and
delivers that to advertisers so that they can show users ads they think are
targeted to the user's interests. Though ad-targeting systems have long been
used, they have not until now used data directly from an ISP.
More traditional systems, such as
Doubleclick,
use small files called cookies that can be used to record a user's activity on a
single website or across numerous websites that share an advertising network.
Phorm has said that the information about a user's activity is not connected
to individual identities, which protects user privacy.
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