Proposed reforms to European Union legislation governing electronic
communications have been designed to give consumers better safeguards, not
penalise them, according to an MEP.
Malcolm Harbour, Conservative MEP for West Midlands, quashed absolutely
rumours that the reforms would see the implementation of a ‘three-strikes and
you’re out’ regime. Such a scheme would see a person lose their internet service
if they continued to illegally download copyright material such as music or
movies.
“The reports are scaremongering and it is completely untrue that the
proposals would lead to this; such a system has never been included in the
proposals,” he said.
However, Mr Harbour, who is leading the European Parliament’s four-strong
team of rapporteurs involved in drafting the reforms, admitted that this didn’t
preclude the possibility that such a system could be introduced in the UK.
The French have introduced the scheme under a controversial new law. Under a
cross-industry agreement, internet service providers (ISPs) must cut off
offenders' internet access for up to a year for third-time offenders.
“Any decision to introduce these measures is down to national governments.
However, my personal opinion is such a system is not workable,” he said.
He said proposed amendments that they are trying to get accepted include
reducing broadband and mobile telephony contract lengths to a maximum of 24
months. If adopted the proposals would also force greater transparency about
price plans for mobile phone contracts; including the real cost to the consumer
for the ‘free’ handsets .
He admitted that this could see the end of deals where consumers are offered
free notebook PCs when they sign up for a wireless broadband contract.
“Three years is a very long time and [these contracts] may not be in the
consumer’s interest,” he said.
Other amendments include ensuring clearer conditions of contract. However,
there was nothing in the reforms that could help consumers who find themselves
locked into a dispute with their ISP over quality of service.
Mr Harbour said Ofcom had strong enough powers to sanction ISPs if needed. He
said providers also had to provide clear information on the speeds and levels of
service they could provide individual customers.
Another proposal under the e-privacy directive would see the introduction of
a data breach disclosure rule.
“Essentially if there is a serious data breach online, it will be mandatory
to disclose this to customers who may be affected. It does not cover loses of
CDs of data – that is hardly high tech,” he said.
The proposals now go forward to the European Parliament for consideration. Mr
Harbour said he is confident that the amendments will be approved.
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