Online advertising company
Phorm
has gone on the attack with a new website that accuses its critics of
orchestrating a "smear campaign" to "distort the truth and misrepresent" its
technology.
The
StopPhoulPlay
website describes the company’s critics as "privacy pirates" and lists them by
name alongside mocking titles such as "The Angry Activist", but those named have
dismissed it as "childish" and having "already backfired".
Alex Hanff, a campaigner described on the site as "one of the prime movers of
the smear campaign against Phorm",
dismissed
the allegations as "ridiculously childish".
"The website is staggering – it beggars belief. The only thing I can see it
achieving is to make them the laughing stock of the industry," he said.
Marcus Williamson, described on the website as "The Concerned Consumer" told
the Daily Telegraph that Phorm had "stooped to personal smears
", while the
Open
Rights Group, also named on the site, said the site was "
extraordinary" and said it had "already backfired".
"While Phorm can reasonably question the ORG as a public organisation, making
comments about individual campaigners is appalling," a representative said. "
Phorm is involved in work that requires concern for privacy, so making spurious
claims about private citizens' reputations is especially distasteful."
The front page of the StopPhoulPlay website quotes a message posted online by
Simon Davies, a privacy campaigner whose company
80/20
Thinking produced a favourable privacy assessment for Phorm. The
comment suggests that anti-Phorm campaigners might have been paid, or have taken
advice, from Phorm’s commercial competitors.
"If people here are talking with the enemy's competition … then there's a
possibility by any standards in the real world that they are also taking money
or advice from them or that they have some other vested interest," he writes.
We asked Phorm whether it agreed with the allegation that anti-Phorm
campaigners were being paid by or taking advice from its rivals. A
representative said it was "not making that suggestion" but was "highlighting
concerns about the campaign against us". The company would make no further
comment on its use of the quote.
"I don’t believe that the founders and the core activists [of the anti-Phorm
campaign] have been compromised," Mr Davies told Computeractive, "but commercial
competitors have been riding the coat-tails of the campaign. It is in the
interests of quite a few companies to see Phorm disintegrate, and a quite
honourable campaign has been hijacked on the periphery by commercial interests.
"
Phorm told us that the website, despite listing its critics by name, was "
not intended to be personal". Mr Hanff was not convinced by this response. "You
can’t put a cast list up at the side of your website, with derogatory comments,
and then say it's not meant to be personal," he said.
When asked whether the negative tone of the website was an indication that
Phorm had failed to sell its technology on its benefits, its representative told
us that "we wouldn't call it wholly negative … we'll still be talking to people,
but it's just another way to engage".
Mr Davies said that the website "falls between two stools… were this a
satirical website where there was humour then it could have had an effect. The
problem is that it tries to make light of the opposition, while not delivering
the satire needed to maintain the dignity of the company," he said.
"Phorm is absolutely within its rights to respond, but I would suggest it
adjusts the tone somewhat," he concluded.
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