British consumers are being urged to wise up on the overseas charges they
face for using their mobile phone abroad and avoid the little-known but
avoidable traps
A study from
Uswitch
found that despite the fact that nine in 10 of us take our mobile on holiday,
eight in 10 people have no idea what they are being charged for making calls or
sending texts when abroad.
And although the
European
Union introduced a cap on overseas roaming charges on 1 July, costs still
can vary between member states and don’t apply to countries outside Europe.
The price comparison site said there were some common pitfalls that people
are completely unaware of. It said the biggest sting in the tale is for those
who get voicemail messages while their phone is registered as being overseas.
Not only are they charged at overseas rates for the message being left, but
they are then charged again at overseas rates for picking up the message.
It has urged people to contact their network provider to see if it has a
roaming package for cheaper calls abroad or to find out about using an
international Sim card. It also said holiday makers should not switch on their
phone until necessary.
Steve Weller, of Uswitch said: “Consumers have to ‘know before they go’ if
they don’t want to be hit with unexpected charges. As soon as your phone is
switched on abroad the damage is done – it is registered to a local network and
starts to incur overseas charges, even if you switch it straight back off
again.”
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