The
Advertising
Standards Authority (ASA) will soon be able to act on complaints about
content and advertising on UK websites.
Proposed changes to the
Committee
of Advertising Practice's (CAP) code will extend the independent advertising
regulator's power to cover content on companies' websites.
Anyone who thinks an advert is misleading or offensive or in breach of
another of the CAP Code's provisions can complain to the ASA, which adjudicates
all complaints that fall within the Code's remit.
The ASA receives around 2,000 complaints about website content each year, but
the regulator is unable to act on website content "except sales promotions and
advertisements in paid-for space".
This means that, for example, banner ads appearing on a newspaper's website
are within the ASA's jurisdiction but promotions by that advertiser or company
on its own website are not.
Winston Fletcher, the chairman of the Advertising Standards Board of Finance
(Asbof), which raise the funds from advertisers needed to run the ASA, said: "
At the moment marketing on websites is totally unregulated – they are outside of
the ASA's remit.
"The changes we are working on will extend the CAP Code and bring websites
the ASA's remit."
He said sanctions are usually unnecessary because once a company has been
informed about a problem it usually makes the required changes.
“But we can impose sanctions. This rarely happens but it can result in
advertising space being denied to an advertiser or if the breach is serious, we
can refer it to the Office of Fair Trading,” he said.
Full details of the proposals will be published once they have been approved
by
CAP,
The
Advertising Standards Board of Finance, the
ASA
Council and the
Advertising
Association, whose Digital Media Group undertook the original work on the
remit extension.
It is anticipated that the extended remit will come into operation during the
second half of 2010.
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