The
BlackBerry
Storm is the first handset from Research In Motion (RIM) to feature a
touch-based user interface akin to that of Apple’s popular iPhone. This may draw
lots of attention from consumers, but business users are likely to stick with
more traditional BlackBerry designs.
Available now from Vodafone, the BlackBerry Storm lacks a keyboard and
instead has a larger 3.25in screen designed for fingertip control of functions,
with just the standard phone call/end keys and a BlackBerry menu and escape key
on the front bezel. It also has improved music and video capabilities, such as
the ability to play movies and synchronise with an iTunes library.
While the Storm also has the usual corporate features, such as the ability to
enroll with a BlackBerry Enterprise Server (BES) for push email and
administrator control, it seems to be aimed more at consumers.
The Storm has 3G network support, Bluetooth 2.0 and GPS hardware for
location-based applications, but it lacks Wi-Fi, which is included in many rival
devices such as the iPhone. There is, however, a decent 3.2-megapixel camera.
The Storm’s touch-screen and gesture recognition are bound to invite
comparison with Apple’s iPhone, and the two input systems are quite similar.
With both devices, users can scroll up and down menus and email lists by swiping
the screen, and tap the screen to zoom in within applications such as the
browser. The main menu has icons just the right size to be easily tapped with a
fingertip, and both devices automatically change screen orientation if twisted
around.
Where the Storm differs is in its clickable screen, which lets the user press
down – like clicking a mouse button – to select an option. This feature
means it is possible to scroll through your emails and menus without
accidentally opening one or unintentionally triggering a function, which we h
ave found to be a continual bugbear with other touch-enabled phones.
The clickable screen should also make an onscreen soft keyboard more usable,
but we did not find this to be the case. The click feedback helps, but we could
only tap out text at a fraction of the speed possible with a real keyboard –
even the thumb keyboards of other smartphones. The problem is that it is tricky
to hit the right key, and although the Storm lights up the key it thinks you
want to press, this forces you to look carefully at the keyboard before you push
down.
Using the soft keyboard gets easier with practice, but we still doubt that
professionals who rely on a BlackBerry for everyday email access will be
satisfied with this. We showed the Storm to several colleagues who already use
other BlackBerry devices, and most expressed their dislike of this input method.
In fact, the Storm has two separate onscreen keyboards. If you hold the
device in portrait orientation, it shows a SureType keypad similar to that of
the BlackBerry Pearl, where each key has two letters and the phone uses a
predictive algorithm to work out what you are trying to type. Twist the device
round to landscape mode, and the Storm uses the longer side of the screen to
display a full Qwerty layout instead.
As with Apple’s iPhone, the touch-screen is fine for dialling voice calls
with an onscreen numeric keypad, as the keys here are larger. RIM has also
wisely included physical buttons to mute the sound and lock and unlock the
screen.
One of the touch-screen’s useful applications is multi-touch support. If you
place one finger at the start of a block of text and another at the end, the
Storm highlights everything in between, making it easier to cut and paste.
The BlackBerry Storm is about the same size as RIM’s older BlackBerry 8800
model, at 112.5mm long, 62.5 wide and 13.95 in depth. Apple’s iPhone is slightly
longer, but thinner, while the Storm is noticeably heavier than the iPhone and
other BlackBerry models at 155g. Nevertheless, it can still be carried in a
jacket pocket.
Recent BlackBerry models have had good displays, and the Storm is no
exception. Its 480x360 pixel screen rivals that of the iPhone for brightness and
vivid colour. Vodafone supplied our review unit with a selection of media such
as movie trailers, and we found the on-screen playback quality of these
impressive.
We experienced some issues when testing the BlackBerry Storm. While we were
able to get a 3G Vodafone network connection in central London, this dropped off
to GPRS speed in other locations and sometimes lost the signal altogether.
We also found that the motion sensor, which detects the orientation of the
device, often caused the Storm to change screen format when we did not want it
to.
BlackBerry’s web browser also caused us some frustration with links. We found
that on some news sites, for example, tapping on a headline simply zoomed in,
rather than opening the link to the article itself. The browser has a cursor
mode, whereby a mouse pointer can be moved around the screen by fingertip
control, but switching to this did not fix the problem.
The Storm comes with a variety of applications, such as a version of the
Documents to Go suite from Dataviz, which enables users to view and edit email
attachments sent as Microsoft Word, Excel or PowerPoint files, including Office
2007 formats.
It also includes the Vodafone Music Store, which allows users to buy and
download music.However, while the Storm’s built-in media player can supposedly
synchronise with a user’s iTunes music library, we could not find a way to do
this, nor any mention of it in the documentation.
Many other applications look as if they are ready installed, such as
Facebook, Flickr, YouTube and Google Maps, but touching their icon actually
triggers a download from the web. The same is true for most of the messaging
applications, such as ICQ, Google Talk and Windows Live Messenger.
However, RIM’s own BlackBerry Maps application for navigation is built in, as
is BlackBerry Messenger.
The Storm has 1GB of built-in memory, but this can be expanded to 16GB using
a microSD slot for Flash cards, located next to the SIM card slot behind the
handset’s rear cover.
Powering the Storm is a 1,400mAh lithium battery pack rated by RIM at 15 days
on standby and up to 5.5 hours of talk time. However, the charge level indicator
on the screen seemed to deplete faster than previous BlackBerry models we have
tested, resulting in our having to recharge the unit every day or two during
tests.
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