Travel firms believe mobile technology will revolutionise business travel by
saving time and generating cost savings, but they have made little progress in
implementing changes to their infrastructure, according to research.
A study by travel specialist
Amadeus and the
Association of Corporate Travel
Executives (ACTE) polled 100 corporate travel managers and technology
experts worldwide on their views of how mobile IT is impacting the sector.
Completing travel-related administration procedures such as expense forms
while on the move, online check-in, virtual room keys, as well as electronic
boarding passes sent directly to a mobile device. are all seen as catalysts for
increasing productivity and supporting corporate policy compliance, said the
report.
And all the respondents felt that tracking and communication of travellers
for "security purposes” was one of the chief benefits of mobile technology.
But despite the fact that 80 per cent of businesses are aware of the benefits
of the use of mobile IT, very few have incorporated new mobile services into
their corporate travel programmes.
"The benefits of mobile technology are significant, from increases in
productivity of travellers, to improvements in safety and tracking of staff,”
said Amadeus’ corporations head of department Frank Palapies.
“The findings prove the potential of mobile technology to transform corporate
travel forever for both the business traveller and the corporate travel manager
- it is the next logical step in travel technology,” he said.
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