Broadcaster BSkyB has
signed a contract extension with
Cable & Wireless (C&W)
to handle all inbound customer calls into its UK call centres.
The value of the contract has not been disclosed, but industry insiders
believe it to be around £50 to £60m for services provided in the next three
years.
BSkyB’s network is already managed from C&W’s UK hub, which is monitored
by an interactive traffic management system. The supplier also provides an
in-house reporting service covering some 8.9 million UK and Ireland customers.
Are you stuck in a dead end job? Do you want to take control of your salary, life and career? Advent IT and computer training offers advanced, professional training and helps you find the right ... more >
Durham University Shaped by the past, creating the future Ocean-Bottom Instrumentation Consortium Software Developer £25,888 - £33,780 per annum Applications are invited for a software developer to join the Ocean-Bottom Instrumentation Consortium (http://www.obs.ac.uk/), who provide ... more >
Senior Business Analyst - Hertfordshire Who's behind the world's most successful online retailer? Just over 10 years ago we started Tesco.com (aka Dotcom). Today, we've an incredible 750,000 active customers and sales at just under ... more >
IT Network and Security Engineer £40,000 per annum The Office of Gas and Electricity Markets (Ofgem) is the regulator for Britain's gas and electricity industries. Our role is to protect consumers and enable them to ... more >More job opportunities
Print
Discuss
Send to friend
RSS feeds
Daily news podcast
Plan will deliver 100Mbit/s broadband to 10 million homes by 2012, if Ofcom creates the right regulatory framework 15 Jul 2008
Initial bid from telecoms firm nets 29.9 per cent of Thus shares, but others hold out for better offer 01 Jul 2008
Promises improved reach and reliability but no reversal of April price hikes 25 Jun 2008
del.icio.us
Digg this
reddit!
