A kettle should certainly last longer than six months, but should the manufacturer or the seller honour the warranty?
If a PC is repaired lots of times under an extended warranty, when can you get a new PC?
Although HP issued an alert about motherboard problems, this limited offer has long passed. Mr Anderson first needs to find out if his laptop is one of the affected
The law says it is illegal to sell anything that has been digitally downloaded, but the new European Consumer Rights Directive is seeking to change this
These packs of retractable cables won’t leave you in a knot
Conflicting information from Dabs and a lost invoice resulted in problems claiming cashback offered with a Toshiba laptop purchase
Non-receipt of goods following confirmation of an order isn't necessarily breach of contract if no money changed hands. We explain this complex legal situation
Delivery charges are always added to the original bill, so it is very unusual that the UPS courier would ask for delivery charge payment too. We investigate the case
This useful planning tool is now on sale from Amazon in the UK
Paypal does not cover intangible goods in its buyer protection but, if the software proves to be counterfeit, selling it is fraudulent and the matter becomes crime
A verbal contract is as binding as a written one, but slamming is unacceptable
The 'lifetime' of a device is open to interpretation, depending on whether you are the consumer, the manufacturer or even - should the case go to court - the judge
Contracts made online are a murky issue and a loophole in the Gambling Act leaves the way clear for Madbid to let several people think they've won an auction
No matter how careful people are about their personal details, phishers have no qualms about trying to get them from you. We explain how to stay safe online
The terms HD Ready and Full HD are easily confused, so it pays to delve deeper behind the words of an advert to make sure you know exactly what you're buying
Q.Why are some of the keys on my keyboard doing strange...
Q.Is my phone’s Bluetooth any use?
Q.Can I switch boot drives so that I can work on older...
Old Street roundabout is being touted by the Government as the UK's answer to Silicon Valley, but it seems our best innovations are coming from all over the UK
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