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Test your own line and sign a petition calling for action
Our sister magazine ComputerActive has launched a campaign calling for service-providers to be more honest about broadband speeds.
A national survey of the actual performance of readers’ broadband connections, involving more than 180,000 speed tests, revealed that 62 per cent were consistently receiving less than 50 per cent of the speed they signed up to.
The Crystal Clear Broadband campaign, in partnership with comparison service BroadbandChoices.co.uk and web advice portal Thinkbroadband.com, aims to challenge the communications regulator Ofcom and the broadband industry to give people clear information about real throughput before they commit to a contract.
It also wants Ofcom to provide an independent speed testing service for users, so they can compare advertised rates with actual ones.
You can sign a petition calling for government action and download a Bandwidth Speed Test application here.
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Welcome to Rip Off Britain
Pay more, get less. Why do we put up with it?
Posted by Ketan Chandarana, 22 Sep 2007
Change advertising to "Expected Speed"
I feel that broadband companies should advertise an 'Expected Speed" not an "up to" speed. Expected speed between 8-10mbs or 12-14mbs etc. If the majority of customers in an area are getting 15mbs instead of 24mbs then it is not "up to 24mbs" - I never get over 15mbs and my supplier admits that I can not get the advertised "up to 24mbs". The best I can get is 17mbs with constant drop outs. I could switch to cheaper 8mbs but then I would probably never get 8mbs... Therefore my speed should be "Expected 15mb"
Posted by siege, 12 Nov 2007