|
|
|
Test your own line and sign a petition calling for action
Our sister magazine ComputerActive has launched a campaign calling for service-providers to be more honest about broadband speeds.
A national survey of the actual performance of readers’ broadband connections, involving more than 180,000 speed tests, revealed that 62 per cent were consistently receiving less than 50 per cent of the speed they signed up to.
The Crystal Clear Broadband campaign, in partnership with comparison service BroadbandChoices.co.uk and web advice portal Thinkbroadband.com, aims to challenge the communications regulator Ofcom and the broadband industry to give people clear information about real throughput before they commit to a contract.
It also wants Ofcom to provide an independent speed testing service for users, so they can compare advertised rates with actual ones.
You can sign a petition calling for government action and download a Bandwidth Speed Test application here.
Related articles
Although broadband internet services are getting faster, is speed the most important feature? We explain some other things to consider before signing up
Unhappy with your broadband service? No luck with the helpline? We explain how to solve problems and get answers from your broadband provider
Accessing the internet from a mobile device is an incredibly useful tool but trying to understand what all the various acronyms and words mean leads to confusion
Q.Why can't my browser find the website address I typed...
Q.All updates have been downloaded, so why won't Windows...
Q.How do I stop Windows 7 search?
Be a money saving expert
Return of the Mac computer
The benefits of owning a smartphone
Choose Gold, Silver or Bronze membership
Save up to 40% on the cover price of each issue
Get access to the subscriber club exclusive website
Our price won't be beaten by any shop or website
Voice over IP. The routing of voice conversations over the internet, which is cheaper than the telephone...
|
|
|
|
|
Nikon Coolpix S570 BlackPrice: £66.99 |
Computeractive Ultimate Guide - Storage, Sharing & BackupPrice: £5.99 |
Back Issue CD-Rom 13 (2010)Price: £9.99 |
Hallmark Card Studio DeluxePrice: £15.31 |
Marine AquariumPrice: £15.41 |
Welcome to Rip Off Britain
Pay more, get less. Why do we put up with it?
Posted by Ketan Chandarana, 22 Sep 2007
Change advertising to "Expected Speed"
I feel that broadband companies should advertise an 'Expected Speed" not an "up to" speed. Expected speed between 8-10mbs or 12-14mbs etc. If the majority of customers in an area are getting 15mbs instead of 24mbs then it is not "up to 24mbs" - I never get over 15mbs and my supplier admits that I can not get the advertised "up to 24mbs". The best I can get is 17mbs with constant drop outs. I could switch to cheaper 8mbs but then I would probably never get 8mbs... Therefore my speed should be "Expected 15mb"
Posted by siege, 12 Nov 2007