Simple clear advice in plain English

Review: Intuit Quickbooks Pro 2008 small-business accounts software

One of the best accounting packages just got a little bit better

It’s been a while since Intuit updated its popular small-business accounting package and, at first glance, there doesn’t seem to be much that’s new in Quickbooks 2008.

Delve further, however, and you’ll find plenty of more subtle enhancements designed to make this already accessible product even more user friendly.

One of the most obvious additions is support for Windows Vista. The previous version could be made to work with the latest Windows OS, but the workarounds were imperfect and it wasn’t an officially supported platform ­ a crucial consideration for companies just starting out and buying a new PC to run their accounts.

New users will similarly welcome the enhanced Easy Step interview process, which enables the software to be customised for use with up to 29 industry types. Previous versions featured a similar setup interview but the new one is much shorter and requires even less knowledge of accountancy terms.

The user interface has also had a major makeover, starting with a new home page. From here it’s possible to perform the most common tasks needed to run a business and do so without having to navigate lots of menus and dialogue boxes. This is a lot easier for new users and those upgrading will need to spend time finding out where the various tools have been moved to. However, as the new interface borrows heavily on the one introduced in the previous version, it doesn’t take too long to get to grips with.

Other new features include customer and supplier centres, designed to bring together all the tools and information related to key business areas. It’s possible to assign multiple postal and email addresses to each customer or supplier and set default cc addresses when electronically mailing invoices and other documents.

Likewise there’s a new self-contained centre for managing employee data and, if you subscribe to the payroll service, a payroll centre with new facilities to automate payroll runs, as well as pay employees

There’s lots of scope to customise the interface plus improved integration with Word and Excel. For example, you now turn an invoice into a personalised letter in just a few clicks. The ability to synchronise customer information with Outlook contacts is another new option, using a free plug-in available from the Intuit website. Google Desktop can be used to find information in this release of Quickbooks.

It’s not all good news, however, particularly if you are upgrading from a previous version of Quickbooks. Existing company files are easy to upgrade for use with Quickbooks 2008 but changes to the way Vat is now processed mean that you may need to keep copies of old files and software in order to access some historical Vat information. The forms designer has also been enhanced and some of the standard data fields either dropped or renamed, which will mean having to rework invoices and other forms if they’ve been customised.

These are minor quibbles and overall we found the improvements in Quickbooks 2008 well worth waiting for. We tested the core Quickbooks Pro version, which is available with or without Payroll (£99.95 a year) and in multi-user formats.

In addition there’s a cut-down Simplestart implementation for start-ups (£49.95), while for larger businesses, Quickbooks Premier (starting at £499.95) adds financial planning tools plus remote access facilities and can, similarly, be bought with payroll and multi-user support.

Reader Comments

Quick Books 2008

Thank you for posting this review. I was considering updating and like you we use a server to host compnay data files. This seems a real backwards step especially as they market system as a mutli user system.

Posted by david isom, 02 Jan 2008

Quickbooks 2008

I am VERY VERY Unhappy with Quickbooks 2008 for three reasons (so far and counting) 1) We installed yesterday. Having stored our company file on our server quite happily for years with 2003 and 2006, QB 2008 will not allow us to do this. I have made one of the workstation PCs a "host" for the data but not happy with this as it is now very slow to open etc I now have back up issues. 2) All the templates laboriously created in 2003 and 2006 and then printed onto our bespoke and expensively printed invoices and statements for our invoices and statements do not work in 2008. The names are there but the designs are just the default ones. With the patient help of one of the support ladies we exported out of 2006 the templates and then imported into 2008. This did not work as a QB message said the format was incompatible with 2008. 3) Installation of QB 2003 and QB 2006 were easy, quick and faultless. My QB 2008 ?installation experience? has been the complete opposite ? a nightmare. I spent 4 hours uninstalling and installing with the help of another lady on the QB support team . I spent another hour this morning over the templates issue. I find it extraordinary that QB 2008 could have been released with two such elementary bugs/faults. What else is in store if we actually get to use it? Therefore as of now we shall revert back to using QB 2006 until such time as proper quality control and checking have been done on 2008. I pay £40 approx per month to haave regular updates. This episode has cost me very valuable time and money (no invoices have been issued for a day). I have been using Quicken and Quickbooks for over 10 years now and am a fervent supporter of your products - this has dented my confidence hugely and I am disappointed and sad.

Posted by Geordie Hayward, 26 Dec 2007

Incorrect Validation code error message

I have Vista Business OS, and tried everything available on the net and discussioin forums to get my QuickBooks Pro 2008, validation code accepted, but in vain. As for handling my accounting requirements I am more than satisfied with earlier versioin What a waste of countless number of hours just trying to get the software's registration validated. I am going to return my software and clain refund with a heavy heart for such a small fault in software programming.

Posted by M Mazhar, 02 Mar 2008

Quickbooks Pro 2008 - User Unfriendly

I have 21 employees and have been using Quickbooks Pro for 8 years and it has been (up until now) very efficient for my payroll and business needs. The payroll in the latest version of Quickbooks Pro 2008 has been made far more time consuming due to it's disasterous user interface and by adding functionality that is not necessary for the end user. For instance in the previous versions of Quickbooks you simply had to select "Pay Employees" to start your payroll. Nice, simple and you got what you aked for. Now in the 2008 version you have to select one of 3 ways of doing your payroll and none are simple nor straight forward. You can select "Unscheduled Payroll", "Start Scheduled Payroll" or "Termination Payroll". If you leave your scheduled payroll and go back to it later then there is the risk of duplicating your entire payroll, as I have just discovered. In the previous version of Quickbooks when you did your payroll you had the option of using your "skip" button so that you could go back to that employees cheque when you had the information. This functionality has been removed in the 2008 version so you now need to exit your payroll and deselect the employee in your "scheduled payroll" in order to continue with the rest of your payroll. Also, the 2008 version has the employee data all over the place in multiple tabs and drop down lists whereas previously it was on one page with drop down lists and a few button. Nice, easy - everyone was happy. My background is in computer programming so my best guess is that someone allowed the software developers to drive the functionality and changes instead of the end users. Very disappointing for me since it will cost our business a lot of time and money since we will need to find a completely new payroll and business product as a result of these so called "enhancements". All in all, the payroll functionality of Quickbooks Pro 2008 makes it as valuable as a boat anchor! Any payroll professional should stay far away from this disaster of a payroll system.

Posted by B. Maheral, 11 Mar 2008

Quickbooks 2008

As a 12 year user, my opinion of 2008 is dreadful, what a giant step backwards, the new elements introduced in the 2008 version are awful, the new VAT routine is the main cause of concern, the reports it prepares are dreadful compared with earlier versions, all sorts of goodies that were working perfectly in 2006 now don't exist, how on earth the boffins write complimentry reports leaves me gob-smacked, what is more anoying is quickbooks won't listen to criticism, the quickbooks software has been fantastic over the years but this one needs a hell of a lot of attention

Posted by Dave Foster, 22 Aug 2008

Are thay do bugged updates in purpose or its just accident?

Our company bought Quick Book Premier 2008 6 months ago. I installed the system just to see how its look and decide to start new system from the 1st April 2009. On the 1st of April 2009 I start using new system and spend 2 weeks to transfer manually whole my database. Today in the morning I was ask by quick book updater to install some updates for my system. Without question I run updates. I was sure that intuit providing quality service and they would not harm my system. After update I realise that all bills are no longer billed to customers and if I create new one I am unable to connect this bill to customer. The column Billable is completely blank. I called to technical support in order to resolve this problem, and was so surprise that I need to pay £16 per months for support even if damage was caused by Intuit updates. Ok I would agree if people need support for learning how to deal with quick books, but for resolve problems which was done by Intuit updates.... ?Please note: QuickBooks customers get 30-day free support from registration of their QuickBooks product.? ? Technical support and customer support are different things. Now I have a second thought... maybe they do this in propose, run updates with some wrong scripts or bugs in order for people to pay extra £16 per months? In my opinion company should provide free technical support for customers if a problem was caused by updates or installation issue. From this point I wouldn?t suggest anyone to use this software as I wasn?t able to see company who orientated to take care for their customers; I just saw that ?Intuit? only money orientated company.

Posted by Svitlo, 21 Apr 2009

display:none  

Add your comment

All fields must be completed. Your email address will not be displayed or used to send marketing messages.

All messages will be checked by moderators before appearing on the site.

See our Privacy Policy for more information.

Our verdict

Suggested price

£255.28

Manufacturer

Great benefits for subscribers!

Most popular articles

Phishing emails illustration

Internet industry plans common standard to fight phishing email

Email providers including Google, Microsoft and Yahoo form an alliance with the aim of developing a common authentication standard to help identify phishing emails

Poll

Which is your preferred web browser

Jargon Buster

Computing terms explained in plain English

Virtual drive

A set of files seen by Windows as a separate hard disk.

Great shopping deals from Computeractive