Do it all with this small-business multifunction device
Part of the HP Officejet family of small-business inkjet printers, the Pro L7590 is a professional-looking multifunction device offering not just colour printing, but walk-up scanning, copier and fax facilities.
Everything, in fact, that a small business might need – and at a remarkably low price. But it’s not necessarily the bargain it might at first seem.
The L7590 is built around a 1,200dpi colour inkjet printer with a 2,400dpi flatbed colour scanner and 50-sheet automatic document feeder fitted on top.
A single paper tray holds up to 250 A4 sheets and the same feeder is used to accommodate envelopes and other materials. Printed pages are ejected onto a somewhat flimsy catch tray on top of the paper drawer.
Maximum duty cycle is 7,500 pages per month with a USB interface for local PC attachment, plus a 10/100Mbits/sec Ethernet port for network sharing. A bunch of slots allow USB and memory card storage devices to be connected and a Bluetooth wireless interface is an optional extra.
It’s also possible to add remote scanning, with scans sent to network shares, although only by ordering the Officejet Pro L7680 (£213 ex Vat), which comes with the Digital Filing option already enabled.
The Pro L7590’s top speed is a claimed at 35ppm (pages per minute) for black-and-white drafts, but we got nowhere near that, averaging 10ppm to 12ppm in this mode and around 8ppm for normal quality documents containing moderate colour. A snap-on duplexer is included as standard and works pretty well, but it does slow things down, adding a significant delay between sides to allow the inks to dry.
Quality was acceptable for most business documents, but photographs were dark and came out still wet, causing significant page curl. We also encountered a lot of paper jams, many of them spurious, with the printer taking up to a minute to recover each time. When we tried to use the special 180g paper supplied by HP, we had to feed it in a sheet at a time to prevent it jamming.
On the plus side, the scanner and copier worked well. The controls were easy to master, the display clear and informative, and reproduction both fast and faithful. The fax machine also worked faultlessly in our tests and was easy to use. Ink cartridges were easy to change too, simply plugging into place behind a door at the front.
Depending on use, the standard cartridges supplied should last for around 820 (black) and 620 (colour) pages, but we’d recommend buying the Value replacements, which are capable of more than double that at a cost of £16 ex Vat for colour and £22 ex Vat for black ink.
HP reckons running costs to be around half that of a comparable colour laser printer, which we think is optimistic. You’re unlikely to have to change the print heads, but general business colour pages could still work out at around 4p to 5p each.
Other concerns were environmental, such as the volume of packaging we had to throw away, especially when installing ink cartridges, each of which was protected by a pair of plastic nozzle covers mounted in two plastic trays inside a plastic bag within a cardboard box.
It also takes 20 minutes to prime the mechanism – and quite a while to shut it down, too. Most business users will, therefore, leave the printer on, consuming expensive power, which would not be a lot, but it’s worth noting that the Pro L7590 isn’t Energy Star-rated.
Read more reviews
Pros: All-in-one device; easy to operate; integrated network interface;
memory card slots
Cons: Not as fast as claimed; frequent paper jams; wet prints and paper curl;
waste
Overall: Despite an impressive specification, this HP all-in-one doesn’t deliver
the goods as well as others
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Not worth the trouble
Bought this printer wanting a decent printer for our small office. Worked fine for a few months, then the black ink stopped working. Phoned HP for support, they were very good but could not solve the problem. They said they would send us out another printer unit(i.e. without the components). In order to get next day delivery, we spend £90 on a cover. And our new printer arrived. This worked ok for a bit and then things started to go wrong. The scan buttons didn't work (had to do it manually though Windows), and then the software for all the maintainance tasks failed (which was ok becuase could use the menus on the printer itself). When printing, the blue (cyan) had stripes through it. Emailed support, and decided it was the print head. New print head was going to take 10 days to arrive. Phoned to get it sent under our £90 cover. Then we disovered that HP ONLY COVER THE PRINTER - not it's parts. Whatever good that is I do not know. So we had to wait days, with no printer in our office, for the printhead to arrive. In the mean time, black stopped printing - like before! From what I can see, the ink cartridge (remanufactured) failed to tell the printer it had run out of ink - which means that the tiny tubes that take the ink from the cartidge to the printhead are empty and I cannot get the ink to refill them again. I also tried re-installing the software - but removing it caused XP to have fatal errors and shut down. Eventually, on the 10th attempt to reinstall I clicked to connect the printer later, and updated the software first, then connected the printer, and no fatal errors. So by all means buy this printer - but do not rely on it to be working all the time, don't rely on the insurance cover, and do not rely on the ink level indicators!
Posted by Jess, 25 Aug 2009