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Regulator puts forward proposals that would see independent checks when people switch phone or broadband suppliers
If a company tells you there is nothing wrong with your computer but you disagree, the Sale of Goods Act gives you some options so you get recompense
Should an extended warranty begin on the date of purchase or date of delivery?
To prevent counterfeiting Microsoft now only issues recovery disks
When is a promotional price not a promotional price? Mr Bell must now prove he was unaware that there was only limited stock of the book he wanted to buy
An invalid serial number rendered the game unplayable, but recent rulings says that there is no transfer of property with software, therefore no exchange of goods
Rather than buy a Kindle and books to read on it, an American company has devised a service that allows borrowers to 'take out' an ebook for two weeks
Is the fault is fair wear and tear or accidental damage?
Even though his new computer is being shipped from Germany, Mr Harwood won't be entitled to the German warranty as companies offer the terms it feels are right
Charges retailers impose to process debit or credit card payments must be fair said Government
A MAC code is for migration from one ISP to another and a PAC code is for mobiles. Mr Parson should be able to get his PAC code from T-Mobile easily
Despite Mr Nelson being unable to use the security software he downloaded and returning the original backup disk, he is having trouble getting a refund from AVG
We take a look at the stories that affected home computer users in the past year
Q.How do I store musician and other information about...
Q.Why can't my browser find the website address I typed...
Q.All updates have been downloaded, so why won't Windows...
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