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The devil was in the detail and it eventually killed a bill that was likely to weaken UK consumer rights
Consumers could save significant amounts of money by choosing best deals says regulator
Figures reveal UK consumers are biggest online spenders in European Union
Consumer champion slams entertainment industry for failing to put in the effort to publicise legal alternatives
Consumer regulatory body says complex contracts mean consumers can lose out
Significant number of complaints aren't resolved within 12 weeks and consumers are unaware of independent advice
When electrical goods sent for repair go missing, it’s a nightmare. We show you how to prepare for and deal with the worst-case scenario
If a gift ordered online is not what you expected, find out how to get redress
Apple and iTunes terms and conditions fall foul of consumer regulator
Legal reform body backs fight to keep strong UK consumer rights
Find out more about consumer rights and how you are protected
Find out what you should do if you have a complaint about your internet service provider
Wants member states to co-operate more effectively in the battle against piracy and counterfeiting
Q.Why are some of the keys on my keyboard doing strange...
Q.Is my phone’s Bluetooth any use?
Q.Can I switch boot drives so that I can work on older...
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It's possible to cancel your TV licence, save a heap of money and still watch TV legally – although not in real time. We explain exactly what you need to do
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