Many people buying products online look at the photos uploaded by sellers before they read the description, so if your photo is bad, you may lose sales
If you're thinking of selling unwanted items online, it's easier than you think. Our expert sales tips will help you towards making a tidy sum from unwanted goods
A kettle should certainly last longer than six months, but should the manufacturer or the seller honour the warranty?
We explain how to check the fitting of a new screen to discover if that is the problem
Wikipedia went offline for a day in January to protest against two laws currently under consideration in the US. We ask what it would mean if these laws are passed
Contracts made online are a murky issue and a loophole in the Gambling Act leaves the way clear for Madbid to let several people think they've won an auction
We're all having to tighten out belts in the current economic climate, so we've listed 20 ways to save money – from checking prices online to simple haggling
Up to four years cover for new, second-hand and refurbished electronic goods
If you pay full price for your latest piece of technology, you haven't been shopping around. We show you how to save money when buying your new gadgets
A reader wants to know his rights when returning an item to an Ebay seller
We doubt Ebay advised a trader to offer less than a full postal refund but, until we have the correct name of the company, we are unable to comment fully
A universal remote lets you control all your home entertainment from one place. Here's how to choose the right one
The Sale of Goods Act states that customers do not have to prove a product is inherently faulty during the first six months of ownership
Q.Why are some of the keys on my keyboard doing strange...
Q.Is my phone’s Bluetooth any use?
Q.Can I switch boot drives so that I can work on older...
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It's possible to cancel your TV licence, save a heap of money and still watch TV legally – although not in real time. We explain exactly what you need to do
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