Electrical chain could shut up shop with loss of over 6,000 jobs
A kettle should certainly last longer than six months, but should the manufacturer or the seller honour the warranty?
If a PC is repaired lots of times under an extended warranty, when can you get a new PC?
The 'lifetime' of a device is open to interpretation, depending on whether you are the consumer, the manufacturer or even - should the case go to court - the judge
Do you really need a technician if your PC won't behave? We explain how to diagnose and fix a variety of problems to get Windows back on its feet
Consumer watchdog says there are still "credible" concerns about the value for money of extended warranties, but has welcomed retailers' proposals to protect consumers
Should an extended warranty begin on the date of purchase or date of delivery?
Even though his new computer is being shipped from Germany, Mr Harwood won't be entitled to the German warranty as companies offer the terms it feels are right
Mr Benny had owned his satnav for almost a year so was only entitled to a 'fit for purpose' replacement of the same make and model or one acceptable to him
Up to four years cover for new, second-hand and refurbished electronic goods
Instead of accepting the cheaper replacement TV, Mr Hook could have quoted the Sale of Goods act, which states the replacement must be of comparable quality
Warranties are a minefield but Mr Mays' best course of action for a more generous settlement may have been to seek redress under the Sale of Goods Act
Retail giant takes a punt on customers paying extra for taking the stress out of buying technology
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