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Regulator said ISPs need to train sales staff more effectively
Communications regulator plans shake-up of charges to clear up consumer confusion
A verbal contract is as binding as a written one, but slamming is unacceptable
Faster mobile broadband could be closer then expected as Ofcom approves new plans
Regulator puts forward proposals that would see independent checks when people switch phone or broadband suppliers
Ofcom report finds speeds have increased but are still less than promised
A MAC code is for migration from one ISP to another and a PAC code is for mobiles. Mr Parson should be able to get his PAC code from T-Mobile easily
Privacy watchdog is launching raids on those suspected of being behind claim and debt management texts
Regulator warns ISPs they must be clear about traffic management policies and any services they block
Frequency critical for delivering faster mobile broadband warns Government
ISP in trouble with communications regulator for making too many abandoned calls to the same numbers
Three-year EU broadband mapping project needs up to 10,000 volunteers
Culture secretary calls on ISPs and search engines to do more to stop illegal file sharing by blocking access to websites hosting pirated content
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